VUMI Group

Scaling global member care with 24/7 managed security.

VUMI Group

Scaling global member care with 24/7 managed security.

Scaling 24/7 protection

VUMI Group, a global private medical insurer, needed a security model that could scale with its 24/7 international operations and protect member data across markets. Lumen delivered continuous, identity-first protection—extending round-the-clock coverage without increasing internal headcount.

Scaling 24/7 protection

VUMI Group, a global private medical insurer, needed a security model that could scale with its 24/7 international operations and protect member data across markets. Lumen delivered continuous, identity-first protection—extending round-the-clock coverage without increasing internal headcount.

Businessperson sits in office chair with a headset on, smiling during a call.

Challenges

  • Security coverage did not scale with 24/7 global operations
  • Compliance required manual workarounds across markets
  • Limited visibility across global users, access, and activity

Challenges

  • Security coverage did not scale with 24/7 global operations
  • Compliance required manual workarounds across markets
  • Limited visibility across global users, access, and activity

Solutions

  • Lumen® Managed Detection and Response for 24/7 threat coverage
  • Lumen® Managed Security Services for identity-first protection
  • Microsoft-native security integration for improved visibility

Solutions

  • Lumen® Managed Detection and Response for 24/7 threat coverage
  • Lumen® Managed Security Services for identity-first protection
  • Microsoft-native security integration for improved visibility

Results

  • Achieved continuous 24/7 security across global operations
  • Reduced reliance on manual compliance workarounds
  • Improved identity visibility and threat response speed

Results

  • Achieved continuous 24/7 security across global operations
  • Reduced reliance on manual compliance workarounds
  • Improved identity visibility and threat response speed

What works for VUMI Group

VUMI Group company logo spelling out VUMI in blue capital letters.

“We do not get to choose which hours are critical—every hour is critical for someone in our member base. That reality has to be reflected in the security model.”

 

— Erick Valverde, CIO, VP of IT and Security

VUMI Group

“We do not get to choose which hours are critical—every hour is critical for someone in our member base. That reality has to be reflected in the security model.”

 

— Erick Valverde, CIO, VP of IT and Security

VUMI Group

Businessperson at their desk in an office environment with a headset on, speaking on a call.

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