Connect incoming calls quickly and cost-effectively when you give customers the ability to directly dial a specific extension on your PBX system.
Give customers a direct path to your team
Direct Inward Dialing minimizes costs and hold times by allowing incoming calls from the switched network to reach a specific PBX station directly, without an attendant.
Benefits
Features and Specifications
- Seven-digit local exchange numbers assigned to each direct inward dialing station by PBX programming from a block of numbers reserved for the customer
- The central office directs calls to a dedicated pool of one-way incoming analog direct inward dial trunks assigned to that number block
- The central office outpulses the last three or four digits (depending on the customer's PBX requirements) to the PBX to route calls directly to the station
Not all products and services are available in all regions and countries; please contact a representative near you for details.
