SMC Corporation

Modernizing manufacturing with secure, scalable connectivity from Lumen.

SMC Corporation

Modernizing manufacturing with secure, scalable connectivity from Lumen.

Building future-ready factories

SMC Corporation, a global leader in industrial automation, needed a network partner to support smart-factory initiatives and cloud adoption without risking downtime. We delivered secure, scalable connectivity to help SMC improve uptime, streamline operations and accelerate innovation across its North American footprint.

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Building future-ready factories

SMC Corporation, a global leader in industrial automation, needed a network partner to support smart-factory initiatives and cloud adoption without risking downtime. We delivered secure, scalable connectivity to help SMC improve uptime, streamline operations and accelerate innovation across its North American footprint.

Person wearing a blue industrial uniform, white safety helmet and gloves, holds a tablet while standing between large yellow robotic arms in a factory or manufacturing setting.

Challenges

  • Legacy MPLS circuits slowed cloud adoption and scalability
  • Fragmented voice systems increased complexity and support overhead
  • Rising cybersecurity threats demanded stronger network security

Challenges

  • Legacy MPLS circuits slowed cloud adoption and scalability
  • Fragmented voice systems increased complexity and support overhead
  • Rising cybersecurity threats demanded stronger network security

Solutions

  • Lumen® Dedicated Internet Access (DIA) to deliver stable and high-capacity connectivity
  • Lumen® Network-as-a-Service (NaaS) for on-demand bandwidth scalability across sites
  • Cloud Peering to optimize Zoom Phone and reduce latency
  • Lumen® Enterprise Broadband Access Service (EBAS) Failover for automated redundancy and uptime
  • Lumen® Voice Complete to simplify voice infrastructure and enable cloud tools

Solutions

  • Lumen® Dedicated Internet Access (DIA) to deliver stable and high-capacity connectivity
  • Lumen® Network-as-a-Service (NaaS) for on-demand bandwidth scalability across sites
  • Cloud Peering to optimize Zoom Phone and reduce latency
  • Lumen® Enterprise Broadband Access Service (EBAS) Failover for automated redundancy and uptime
  • Lumen® Voice Complete to simplify voice infrastructure and enable cloud tools

Results

  • 40% fewer circuit-related incidents across North American sites
  • 35% improvement in voice quality and call stability via cloud peering
  • 50% reduction in troubleshooting time with centralized support
  • Positioned for IoT, AI and robotics with scalable infrastructure

Results

  • 40% fewer circuit-related incidents across North American sites
  • 35% improvement in voice quality and call stability via cloud peering
  • 50% reduction in troubleshooting time with centralized support
  • Positioned for IoT, AI and robotics with scalable infrastructure

What works for SMC Corporation

Lumen® Dedicated Internet Access

Stable, high-capacity connectivity for production sites.

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Lumen® Dedicated Internet Access

Stable, high-capacity connectivity for production sites.

Lumen® Network-as-a-Service

Scalable bandwidth on demand for peak manufacturing needs.

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Lumen® Network-as-a-Service

Scalable bandwidth on demand for peak manufacturing needs.

Lumen® Voice Complete

Cloud-ready voice solution that improves call quality and reliability.

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Lumen® Voice Complete

Cloud-ready voice solution that improves call quality and reliability.

EBAS Failover

Automatic backup keeps sites online during network disruptions.

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EBAS Failover

Automatic backup keeps sites online during network disruptions.

SMC Corporation logo

“Lumen’s ability to adapt quickly has been critical for us. Their flexibility reduced risk and allowed us to complete time-sensitive projects without impacting daily operations.”

 

— Monica Fyfe, IT Manager

SMC Corporation

“Lumen’s ability to adapt quickly has been critical for us. Their flexibility reduced risk and allowed us to complete time-sensitive projects without impacting daily operations.”

 

— Monica Fyfe, IT Manager

SMC Corporation

Two individuals wearing safety helmets and light blue shirts stand in an industrial setting and review information on a laptop with one person pointing at a screen.

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