EBAS typically uses third-party wireline broadband and doesn’t enforce strict data caps. Instead, pricing is based on bandwidth tiers. Usage policies may vary by provider, but overage charges are rare.

EWAS offers flexible data plans, including an unlimited option with no hard caps or throttling, but fair use policies may apply. Usage-based plans have set limits and may include overage fees or speed reductions after certain thresholds.

Yes. Enterprise Broadband is a great backup option for business continuity when your primary connection is disrupted. With fast deployment and cost-effective redundancy, it’s ideal to help keep operations running smoothly.

For primary connectivity, Lumen on-net services can help provide higher performance, dedicated bandwidth and strong service-level commitments. Enterprise Broadband can extend reach to off-net or hard-to-serve sites, supporting a more resilient and scalable network.

Support varies by service type, but both options are designed to simplify operations.

EBAS includes 24/7 proactive monitoring and lifecycle management. If an issue is detected, Lumen automatically opens a support ticket. We also handle installation, activation and coordination with the broadband provider.

While EWAS doesn’t include proactive ticketing, our multi-carrier wireless solution can automatically switch between networks during outages—helping maintain connectivity when it matters most.

Lumen combines dedicated, broadband and wireless access into a hybrid network approach.

For off-net or hard-to-reach sites, EBAS and EWAS extend your network with flexible, scalable connectivity. EBAS offers managed broadband with centralized visibility, while EWAS provides wireless access with intelligent multi-carrier failover to help maintain uptime during disruptions.

Lumen solution architects tailor each site’s setup to help support your business goals.

Yes. Enterprise Broadband is built to work seamlessly with SD-WAN and SASE solutions, making it a flexible way to extend your network to off-net and remote locations.

When paired with other Lumen solutions, Enterprise Broadband provides even more value—streamlined implementation, consistent support and a smooth experience.