Scaling a global communications innovator with secure connectivity.
Zoom into the future
Zoom needed a global networking partner to meet its high-capacity and growing application needs. We ramped up secure and reliable connectivity to help Zoom delight its users around the world.
Building a secure foundation forglobal scale
Challenges
Solutions
Results
Challenges
Needed to manage skyrocketing growth and expanding footprint
Required ability to scale globally
Needed high-quality, 24/7 network availability and reliability
Solutions
Lumen® MPLS IP VPN to connect their data centers in California and New York
Lumen® Wavelength Services to connect their data centers in North America, Latin America and Europe as well as to key high-volume customers
Lumen® Dedicated Internet Access at all major sites, including a colocation facility in Brazil
Lumen® Voice for conferencing and Zoom Phone support
Results
Ability to scale globally
Reliable network connectivity and security delivering higher-quality customer experience
Brought Zoom closer to its customers
Made collaboration easier
What works for Zoom
Lumen® MPLS IP VPN
Reliable, secure any-to-any/point-to-point WAN connections
“Zoom has had historical growth. Our challenge is to be able to keep up with customers’ needs and add capacity to our network. The Lumen global network is one of the biggest networks in the world, and that capacity will be critical to our business as we grow.”
Video: Powering secure, scalable collaboration and experiences (1:54)
— Alex Guerrero
Manager of Zoom SaaS Operations
About Zoom
Zoom is a leading provider of cloud-based communication solutions, including video and audio calls, virtual meetings and webcasts. Its diverse customers range from individual users to Fortune 100 enterprises.
