Zoom

Scaling a global communications innovator with secure connectivity.

Zoom

Scaling a global communications innovator with secure connectivity.

Zoom into the future

Zoom, a leading provider of cloud‑based communication solutions, needed a global networking partner for high‑capacity and growing application needs. We ramped up secure and reliable connectivity to help Zoom delight its users around the world.

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Zoom into the future

Zoom, a leading provider of cloud‑based communication solutions, needed a global networking partner for high‑capacity and growing application needs. We ramped up secure and reliable connectivity to help Zoom delight its users around the world.

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Nine people sitting on a video conference call on a laptop screen PlayButton

Powering secure, scalable collaboration and experiences (0:29)

Challenges

  • Managing skyrocketing growth and expanding footprint
  • Requiring ability to scale globally
  • Needing high‑quality, 24/7 network availability and reliability


Challenges

  • Managing skyrocketing growth and expanding footprint
  • Requiring ability to scale globally
  • Needing high‑quality, 24/7 network availability and reliability


Solutions

  • Lumen® MPLS IP VPN to connect their data centers in California and New York
  • Lumen® Wavelength Services to connect their data centers in North America, Latin America and Europe while keying high‑volume customers
  • Lumen® Dedicated Internet Access at all major sites, including a colocation facility in Brazil
  • Lumen® Voice for conferencing and Zoom Phone support

Solutions

  • Lumen® MPLS IP VPN to connect their data centers in California and New York
  • Lumen® Wavelength Services to connect their data centers in North America, Latin America and Europe while keying high‑volume customers
  • Lumen® Dedicated Internet Access at all major sites, including a colocation facility in Brazil
  • Lumen® Voice for conferencing and Zoom Phone support

Results

  • Scaling globally
  • Achieving reliable network connectivity and security delivering higher quality customer experience
  • Bringing Zoom closer to its customers
  • Making collaboration easier

Results

  • Scaling globally
  • Achieving reliable network connectivity and security delivering higher quality customer experience
  • Bringing Zoom closer to its customers
  • Making collaboration easier

What works for Zoom

Lumen® MPLS IP VPN

Reliable, secure any‑to‑any/point‑to‑point WAN connections.

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Lumen® MPLS IP VPN

Reliable, secure any‑to‑any/point‑to‑point WAN connections.

Lumen® Wavelength Solutions

Low‑latency routing for maximum speed and performance.

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Lumen® Wavelength Solutions

Low‑latency routing for maximum speed and performance.

Lumen® Dedicated Internet Access

Scalable and secure connectivity for enterprise applications.

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Lumen® Dedicated Internet Access

Scalable and secure connectivity for enterprise applications.

Lumen® Next‑Gen Voice

Agile voice, video and contact center solutions.

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Lumen® Next‑Gen Voice

Agile voice, video and contact center solutions.

Zoom logo in a blue font

“Zoom has had historical growth. Our challenge is to be able to keep up with customers’ needs and add capacity to our network. The Lumen global network is one of the biggest networks in the world, and that capacity will be critical to our business as we grow.”


— Alex Guerrero, Manager of Zoom SaaS Operations

Zoom

“Zoom has had historical growth. Our challenge is to be able to keep up with customers’ needs and add capacity to our network. The Lumen global network is one of the biggest networks in the world, and that capacity will be critical to our business as we grow.”


— Alex Guerrero, Manager of Zoom SaaS Operations

Zoom

A group of people sitting at a conference table while on a video call

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