Why choose Lumen for AWS Interconnect – last mile?

Lumen is the first provider to deliver the last‑mile connection for AWS Interconnect – last mile, combining one of the world’s largest fiber networks with enterprise‑grade SLAs, monitoring and support.

What is AWS Interconnect – last mile?

AWS Interconnect – last mile extends AWS Direct Connect from the interconnect location to your physical sites, delivering private, high‑performance connectivity where your business operates.

Do I need AWS Direct Connect to use AWS Interconnect – last mile?

Yes. AWS Interconnect – last mile is designed for businesses already using Direct Connect who want to extend it to their locations.

What types of locations does AWS Interconnect – last mile support?

AWS Interconnect – last mile supports enterprise sites, such as offices, campuses, data centers, manufacturing facilities and distributed edge locations—wherever you need secure AWS access.

How is AWS Interconnect – last mile billed?

AWS charges for Direct Connect services, while Lumen bills for last‑mile connectivity.

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AWS Interconnect

AWS Interconnect – last mile

As the first provider to deliver AWS Interconnect – last mile, Lumen offers a scalable, direct connection from your locations to AWS.

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Overview

Streamline multicloud networking
Lumen is the first provider to deliver last‑mile connectivity for AWS Interconnect – last mile, providing a private, high‑speed connection from enterprise locations to AWS. Integrated with Lumen® Multi‑Cloud Gateway, AWS Interconnect – last mile extends AWS into buildings, campuses and the edge, enabling centralized routing with low latency, strong reliability and a simplified last-mile design—all with full visibility and control.

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Extend AWS directly to your locations

AWS Interconnect – last mile brings AWS Interconnect beyond the metro core and into your buildings, campuses and edge sites to align enterprise-grade connectivity with where your business operates.

Get predictable performance you can trust
With private, provider-managed fiber or Ethernet connections, AWS Interconnect – last mile delivers low latency, consistent bandwidth and higher reliability than internet-based connectivity—ideal for data-intensive application workloads.

Simplify cloud network design
AWS Interconnect – last mile reduces complexity by eliminating the need to stitch together multiple access providers. With AWS handling the interconnect and Lumen delivering the last mile, you get more streamlined, end-to-end connectivity.

Resources

AWS Interconnect – last mile data sheet

Cloud 2.0 in action: Lumen unveils the future of next-gen cloud connectivity with AWS

AWS interconnect – last mile technical one pager

Lumen® Cloud Interconnect documents to get started

Support and service options

We offer multiple ways to get help with your interconnect services. Our support specialists are available and ready to assist 24/7.

24/7 support: online, chat, email or phone
24/7 health monitoring and incident resolution of AWS Interconnect – last mile systems, such as physical servers, virtualization management systems, network architecture and storage systems

Questions about your order:
Contact support

Billing, customer service and product-related questions:
Billing support or call 844-434-0323

Repair issues:
Create ticket or call 877-453-8353 (option 1, then 2, then 1)

FAQ

Unlike public internet connectivity, AWS Interconnect – last mile uses dedicated, provider‑managed Ethernet connections to deliver private access to the AWS network. The result is lower latency, greater reliability and more consistent performance for cloud‑critical workloads.