Innovate at the speed of AI

Supercharge growth with trusted network infrastructure, built for simplicity at scale.

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Real customer results

10x

Increased network capacity

Our massive fiber network empowered Intelsat to expand capacity and connect even more customers.

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97%

Reduction in attacks

Continuous threat detection and managed response helped Micro Center reduce DDoS attacks at scale.

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40%

Lower telecom costs

Our centralized networking model allowed Hanmi Bank to unlock savings by eliminating redundancy.

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$1–2M

Estimated annual savings

Built-in automation replaced Arctic Glacier’s manual operations, turning their inefficiencies into ROI.

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Unite your network architecture

We are the enterprise-ready backbone of the AI economy. Our expansive fiber footprint reaches across markets and allows us to reduce latency where it matters, supporting real-time performance and enabling rapid progress.

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Industries we serve
Case study
Pac-12 Enterprises
Reinventing live sports
For Pac-12, every millisecond counts. Streams need to stay crisp, replays need to load instantly and betting data can’t lag without hurting trust and revenue. It needed a partner that could remove bottlenecks and support multiple live feeds in real time. Our high-capacity, low-latency backbone empowered Pac-12 to stay ahead of every split-second update. Today, in partnership with Lumen, Pac-12 is redefining what’s possible in sports broadcasting.
High-performance retail at scale
For tech retailer Micro Center, peak shopping moments left no margin for error. Cyberattacks required prevention, inventory needed to stay accurate and checkout couldn’t stall without losing customers. The company needed help keeping digital experiences steady and transactions moving, no matter how busy it got. With our network and services, Micro Center has the bandwidth to keep shoppers moving without interruption and the added security to block 39 million malicious requests, even during moments of peak demand.
Modernizing banking networks
As Hanmi Bank grew, its systems began to struggle with everyday activity. Costs climbed, more customers banked online and more transactions moved through each branch. Slow or unreliable connections caused delays that cut into reliability and customer trust. By delivering a secure, reliable network built on Lumen® Dedicated Internet Access and Lumen® SD-WAN, we empowered Hanmi to easily connect and update systems across every branch, while reducing annual telecom expenses by up to 40%.
High-capacity tech connectivity
Global satellite provider Intelsat was struggling to ensure that its information could travel long distances without slowing down, while its older systems were creating bottlenecks that made expansion more expensive and harder to scale. Today, thanks to Lumen® Wavelength Solutions and Lumen® High-Speed IP Service, Intelsat has 90% more capacity and the ability to move more than 650 TB of traffic daily, enhancing the speed and quality of their service.
Responsive urgent care
In urgent care, every missed call, frozen system and dropped connection affects real-time patient outcomes. American Family Care, an urgent care provider, was scaling across 26 states—but network outages, dropped calls and manual payment flows were putting pressure on clinicians and slowing growth. It needed an AI-era network to modernize healthcare delivery. Lumen® Dedicated Internet Access and Lumen® SD-WAN empowered American Family Care to stabilize, secure and optimize high-performance operations. The results? Fewer than 2% dropped calls, 95% increase in patient engagement, 99.9% uptime and $30,000 in monthly savings.
Powering energy-efficient AI data centers
For Prometheus Hyperscale, building an energy-efficient data center developer meant moving large data sets efficiently enough to keep up with demand. We identified these challenges and built a private, low-latency network designed for heavy AI workloads. Today, Prometheus Hyperscale anticipates that they’ll cut power consumption by 50% while keeping performance steady.
Optimizing the cold chain for right now
Arctic Glacier’s ice manufacturing and distribution depends on knowing where products are and getting them delivered on time. Older systems made it difficult to see issues early and keep operations running smoothly. Together, we upgraded connectivity, modernized network hardware and added around-the-clock monitoring. This gave Arctic Glacier real-time visibility, more reliable delivery and top tier compliance across every audit.
Powering live esports events
For BlackStar Group, designing and running the technical infrastructure behind live competitive gaming left no room for lag. Live gameplay, streaming and production all depend on ultra-reliable connections. Lumen® Dedicated Internet Access delivered low-latency, high-performance networks built for live esports events. With our hands-on support, BlackStar can now set up events more quickly and deliver consistent performance at venues around the world in a cost-efficient manner.
Supporting research behind the scenes
Pharmaceutical companies depend on connected systems to research new treatments, run trials and deliver medicine on time. When teams can’t access information quickly, mistakes can be made and timelines, costs and patient outcomes are at risk. By connecting labs, offices and partners through secure private networking and high-capacity internet, we make it easier for teams to access and share information without delays. Our built-in security and managed support help protect sensitive data, simplify systems scaling and keep critical work on track.
Protecting sensitive data at mission scale
Our federal mission partner handled large volumes of sensitive data that needed to always stay secure and available. As their NetFlow solution aged, they needed a way to capture essential information and extend visibility outside of their defensive perimeter. By replacing the organization’s legacy systems, we helped cut costs by 50% and added 15 new data fields for deeper analysis—helping to ensure secure, efficient and scalable operations.
Upgrading emergency response for public safety
Pima County, Arizona, needed to modernize nine legacy 911 call centers to handle emergency calls more quickly and reliably. Its old system was costly to operate, harder to maintain and didn’t support newer technologies that could improve public safety. By implementing an MPLS network backbone and a Dedicated Network Operating Center with 24/7 monitoring, we gave dispatchers the tools they needed to route calls faster and share critical information. Ultimately, Pima County was able to cut its operating costs by about $30,000 per month.
Connecting underserved communities
In rural Oregon, many communities don’t have reliable high-speed internet. Expanding broadband across these underserved communities was essential for education, work and economic opportunities. We helped Link Oregon extend high-capacity fiber into underserved areas, strengthening the backbone that local providers rely on. This expanded access to education, improved reliability in remote regions and brought broadband to the places—and people—who needed it most.

Intelligent solutions for a future-ready foundation

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Infrastructure

Dedicated fiber and colocation drive low-latency performance.

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Connectivity

On-demand bandwidth and 99.99% availability stay live under pressure.

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Cybersecurity

Integrated cybersecurity and Black Lotus Labs® intelligence put the brakes on threats.

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Communications

Cloud-based voice and collaboration help keep your teams connected.

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We serve the top enterprises in the world

Next-gen networking for the AI era

Stay ahead of today’s demands with our cross-industry solutions, built to accelerate your growth at scale.

Retail

Retail demands speed at scale. From real-time inventory to AI-driven personalization, our network provides security for transactions and protection from DDoS attacks.

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Finance

The market moves fast. You need to move faster. With the speed, security and reliability of our network, you have the agility to navigate real-time shifts in the financial ecosystem.

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Media & Entertainment

Media can’t afford to miss a moment. Our low-latency network provides a powerful backbone for every frame, stream and creative workflow. 

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Lumen is where support meets solutions

As your partner, we have a hands-on approach to what we build together.

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Find the right API to power and launch your applications.

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Discover solutions you need and expertise you can trust.

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