Overview Pricing Support FAQ
Overview Pricing Support FAQ

FINANCIAL CONNECT

Lumen® Financial Connect®

Connect to over 200 exchanges and liquidity venues with trusted network connectivity solutions for financial services.

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Overview

Whether it’s price discovery, post-trade processing or portfolio valuation, Financial Connect delivers a secure, fully managed and highly resilient network designed specifically for the demanding needs of financial markets. Financial Connect is purpose-built to seamlessly handle your pre-trade, order execution and post-trade requirements. And with predictable and flexible pricing, you’ll be enabled to keep up with changing market needs.

Lumen benefits

Extensive availability and flexibility

  • Access 200+ global exchange and liquidity venues with scalable data and trading connectivity supported by a predictive pricing model.

Real-time market intelligence

  • Get raw financial market data that leverages gap detection and advanced latency analytics.

Purpose-built financial data

  • Support the full trade lifecycle with high performance, 24/7 support and 25+ years of financial market expertise.

 

Specifications

  • Provides real-time delivery of market data in raw format from many of the world’s leading exchanges and alternative venues across a single platform instead of multiple individual connections.
  • Optimized for high-performance, low-latency delivery with redundancy over two physically and logically diverse networks.
  • Direct connections with major financial data centers in North America, EMEA and APAC.
  • Advanced visibility of the Financial Connect network leveraging nanosecond latency monitoring between exchanges and remote locations.
  • Customer portal gives customers access to real-time performance statistics between exchange and virtually any point of the network.

Specifications

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Financial Connect

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Financial Connect

  • Access to real-time raw market data from multiple exchanges via a single connection
  • Diverse, resilient, low-latency networks with a fully managed end-to-end solution
  • Manageable and adaptable solution allowing scalability due to rapid market fluctuations
  • Minimized operational cost and complexity by partnering with a true technology solutions company
  • Simple pricing model enables manageable and predictable budgeting, cost savings and flexibility for organizations

Global Exchange Managed Support

  • 25+ years of experience in financial markets
  • Established exchange relationships
  • Extensive knowledge of exchange delivery, operations and specifications
  • Dedicated to the support of all financial exchanges connected to Lumen

The Lumen Network

  • Advanced monitoring of the Financial Connect network including gap detection and sophisticated latency analytics with nanosecond granularity
  • Flexible and scalable connectivity
  • Ethernet and IP VPN On-Demand provide real-time connectivity to top cloud providers using public and private networks
  • Connections to over 2,200 public and private data centers across the globe

Support and service options

  • 24/7 customer support through a dedicated financial desk
  • First call support provided by engineers with expertise in financial market data

Questions about your order:
Contact support

 

Billing, customer service and product-related questions:
Billing support or call 800-871-9244

 

Repair issues:
Create ticket or call 877-453-8353 (option 1, then 2, then 1)

FAQ

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