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COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

Say hello to agile, all-in-one communications (1:09)

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COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

Say hello to agile, all-in-one communications (1:09)

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×

コラボレーション

生産性を最大限に引き出す最新の音声＆ビデオ

迅速なオールインワンコミュニケーションへようこそ(1:09)

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COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

Say hello to agile, all-in-one communications (1:09)

×

COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

Say hello to agile, all-in-one communications (1:09)

×

使いやすく信頼できるLumenの音声、ビデオ、コンタクトセンターソリューションが、生産性の向上、イノベーションの推進、関係強化を実現。ロケーションやデバイスの違いを問わず、チームに協調をもたらし顧客とのつながりを維持します。

使いやすく効率的なコラボレーションツールをご紹介

現代の通信環境は分断されていますが、適切なパートナーがいれば、ネットワークとサービスの利用方法を合理化することで、ネットワークを統一して設定を簡素化し、顧客体験を向上させ、総所有コストを削減することができます。

2022年までに単一プロバイダ下での集約化をすでに実施または計画中のIT専門企業の割合

企業が単一UC＆Cプロバイダを選択した場合のOpExの削減額

CXイニシアチブの実現後に、Lumenの顧客のもとで実現する収益増加

Nemertes、2020 Customer and Employee Experience Study、2020年4月。

提案します！ 新しい働き方を

AIとCRM

AIとCRM

CRMデータやセルフサービスのナレッジベースと統合したAI組み込み仮想アシスタントを使用して、顧客とのやり取りとエクスペリエンスを上位レベルに引き上げ、顧客が望むものを、必要なときに顧客に正確に提供します。

クラウドベースのops

クラウドベースのops

HDビデオ、オーディオ、会議、クラウドでのファイル共有のため、単一のソリューションで、いつでもどこでもチームとビジネスに接続できます。

会話の流れを途絶えさせない

レガシー移行からリモートワーカーまで、Lumenの包括的なポートフォリオには、接続、コラボレート、画期的エクスペリエンスを生み出すために必要なすべてが揃っています。

Next-Generation Voice

Modernize how your business communicates and competes on a high-reliability, global IP network.


Hosted Collaboration Solutions
Fully-managed and unified cloud communications.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

 

NEXT-GENERATION VOICE
Collaboration- Unified Communication Services

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

 

Collaboration Contact Center

Contact Center

Keep your business agile and competitive with a comprehensive, dynamic contact center platform.


Cloud Contact Center
Interactive Voice Response (IVR) and Interaction Routing.


Contact Center and UC&C Consulting
An expert partner for transformation and support.


Customer Premise Equipment
Managed next-gen voice technology.


Network Services & Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTER
Collaboration- Next Generation Voice

Calling Services

Stay connected with customers, partners and more — whether they’re across the street or the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-1-1 Services
Modern and managed emergency call services.

Collaboration-Desktop Phone

Next-Generation Voice

Modernize how your business communicates and competes on a high-reliability, global IP network.


Hosted Collaboration Solutions
Fully-managed and unified cloud communications.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

 

NEXT-GENERATION VOICE

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

 

Contact Center

Keep your business agile and competitive with a comprehensive, dynamic contact center platform.


Cloud Contact Center
Interactive Voice Response (IVR) and Interaction Routing.


Contact Center and UC&C Consulting
An expert partner for transformation and support.


Customer Premise Equipment
Managed next-gen voice technology.


Network Services & Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTER

Calling Services

Stay connected with customers, partners and more — whether they’re across the street or the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-1-1 Services
Modern and managed emergency call services.

次世代の音声サービス

高信頼性のグローバルIPネットワークでお客様のビジネス面のコミュニケーションを近代化し、競争力を強化します。


ホスト型コラボレーションソリューション
完全管理＆統合型クラウド通信。

 

統合された通信

Lumenの将来対応の音声、ビデオ、Webソリューションを使用して、効率的で統合されたコラボレーションを実現します。


ユニファイドコミュニケーションとコラボレーション
安全で信頼性の高い音声、ビデオ＆ウェブツール。

 

Next-Generation Voice

Modernize how your business communicates and competes on a high-reliability, global IP network.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

 

NEXT-GENERATION VOICE

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Hosted Collaboration Solutions
Fully-managed and unified cloud communications.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

 

Contact Center

Keep your business agile and competitive with a comprehensive, dynamic contact center platform.


Cloud Contact Center
Interactive Voice Response (IVR) and Interaction Routing.


Contact Center and UC&C Consulting
An expert partner for transformation and support.


Customer Premise Equipment
Managed next-gen voice technology.


Network Services & Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTER

Calling Services

Stay connected with customers, partners and more — whether they’re across the street or the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-1-1 Services
Modern and managed emergency call services.

Next-Generation Voice

Modernize how your business communicates and competes on a high-reliability, global IP network.


Hosted Collaboration Solutions
Fully-managed and unified cloud communications.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

 

NEXT-GENERATION VOICE

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

 

Contact Center

Keep your business agile and competitive with a comprehensive, dynamic contact center platform.


Cloud Contact Center
Interactive Voice Response (IVR) and Interaction Routing.


Contact Center and UC&C Consulting
An expert partner for transformation and support.


Customer Premise Equipment
Managed next-gen voice technology.


Network Services & Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTER

Calling Services

Stay connected with customers, partners and more — whether they’re across the street or the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-1-1 Services
Modern and managed emergency call services.

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