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We are committed to pursuing and supporting environmental compliance and sustainability efforts.

Making choices to lessen our environmental footprint

Areas of Focus

Environmental Compliance and Management

We are focused on complying with applicable environmental regulatory requirements. Our environmental management systems (EMS) help us identify and mitigate the environmental impacts of our operations, drive continuous improvement and facilitate regulatory compliance.


Operations and facilities in Brazil, Argentina, Colombia, Peru, Ecuador, Chile, and the United Kingdom are certified in accordance with ISO 14001.

Occupational Health and Safety

We are committed to providing a healthy and safe workplace for our employees and others who visit our facilities. Our safety management systems are designed to drive continuous improvement in safety performance by incorporating “risk-based thinking” into our prioritization of health and safety objectives and organizational safety goals.

Operations and facilities in Brazil, Argentina, Chile, Colombia, Ecuador, Peru  and the United Kingdom are certified in accordance with OHSAS 18001 (Argentina, Chile, Colombia, Ecuador and Peru) or ISO 45001 (Brazil and the United Kingdom).

Energy and Emissions

In order to reduce our carbon footprint, we are committed to identifying and implementing energy efficiency and greenhouse gas (GHG) emissions reduction initiatives.

Some initiatives and achievements related to energy and emissions include: 

  • Established two science-based targets to reduce GHG emissions: SBT-1 is to reduce absolute scope 1 and 2 GHG emissions by 18% and SBT-2 is to reduce scope 3 GHG emissions by 10%; both by 2025 from a 2018 baseline year 
  • Reducing our absolute GHG emissions and intensity by purchasing renewable energy and investing in facility efficiency improvements/new technologies
  • Helping customers reduce their energy consumption with our products and services such as Connector of IoT (Internet of Things) Solutions, Voice over Internet Protocol (VOIP), Lumen Smart Home, online billing/autopay, set-top box energy conservation, and small network equipment conservation


We are tracking and managing water usage in our facilities and working to reduce our consumption of water, especially in areas that are drought-stricken or have the potential to be so in the future. Drinking water, irrigation, and sewage are Lumen’s primary water consumption and discharge impacts.


Lumen is committed to establishing and enhancing internal waste management programs and initiatives to reduce waste through minimization, re-use, and recycling. Our waste management programs and initiatives are also intended to ensure the appropriate disposition of hazardous wastes and to reduce waste through managing product-end-of-life, which includes recycling and reuse of electronic and communications equipment.

Supplier Environmental Assessment

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Climate Preparedness