UNIFIED COMMUNICATIONS AND COLLABORATION

Boost productivity with leading collaboration solutions

Upgrade your legacy Lumen voice solution to Lumen Solutions for Zoom, Webex or Microsoft Teams and receive a one‑month service credit with a 36‑month agreement.*

UNIFIED COMMUNICATIONS AND COLLABORATION

Boost productivity with leading collaboration solutions

Upgrade your legacy Lumen voice solution to Lumen Solutions for Zoom, Webex or Microsoft Teams and receive a one‑month service credit with a 36‑month agreement.*

Lumen UC&C solutions

Transform the way your team works with flexible Lumen® Unified Communications and Collaboration, delivered on one of the largest, most connected global networks.

Which unified communications and collaboration solutions are right for you? Answer four short questions to find your fit and optimize your enterprise.

Which unified communications and collaboration solutions are right for you? Answer four short questions to find your fit and optimize your enterprise.

UC&C modernization delivers real results

Companies investing in unified communications technologies, such as Lumen Unified Communications and Collaboration solutions, have reported measurable increases in savings, productivity and revenue.

49%

saw measurable success in cost savings1

49%

saw measurable success in cost savings1

66%

gained an increase in productivity1

66%

gained an increase in productivity1

46%

reported increased revenue from workplace collaboration implementation1

46%

reported increased revenue from workplace collaboration implementation1

Compare featured solutions

Compare featured solutions

Microsoft Teams

Starting at


$14

month/user**

Does not include M365 license

36‑month term required

Microsoft Teams

Starting at


$14

month/user**

Does not include M365 license

36‑month term required

Cisco Webex

Starting at


$19


month/user**


36‑month term required

Cisco Webex

Starting at


$19


month/user**


36‑month term required

Zoom

Starting at


$25

month/user**


36‑month term required

Zoom

Starting at


$25

month/user**


36‑month term required

Best for

Midsize and large enterprises

Midsize and large enterprises

Small and midsize enterprises

Seats

250+

5+
1+

Implementations

  • Self-installation
  • Fully managed by Lumen
  • Self-installation
  • Fully managed by Lumen
  • Self-installation
  • Fully managed by Lumen (add-on) 

Voice connectivity

  • Lumen® Voice Complete®
  • Teams Phone (add-on)
  • Webex Calling
  • Lumen® Voice Complete® (add-on)
  • Lumen® Voice Complete® (add-on)
  • Zoom Phone (add-on)

Support

Tier 1 and Tier 2 support

Tier 1 and Tier 2 support

Tier 1 and Tier 2 support

Meetings




Chat



Cloud calling



File sharing

Whiteboarding


Optional add‑ons

Premier support



*Offer available to qualifying Lumen business customers migrating from a legacy voice solution to a new Lumen UCC service in an eligible continental U.S. location and requires a 36-month term agreement. Offer excludes connectivity, installation, optional add-ons, taxes and fees which are all additional charges. Offer applies to less than 1,000 licenses and requires a minimum of 250 licenses for Teams Direct Routing. Customer will receive one service credit in the amount of the monthly recurring charge for the new service. Early termination fees will apply as set forth in customer’s agreement. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply. 

**Listed rates available to qualifying business customers purchasing service for an eligible, continental U.S. location. Requires a 36-month term commitment and minimum purchase as stated. Monthly rates include features listed and exclude network connectivity, applicable monthly usage, Microsoft licenses, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.

Support and service options

UC&C Consulting

See how your contact center can achieve increased agility and innovation with the help of Lumen experts.

UC&C Consulting

See how your contact center can achieve increased agility and innovation with the help of Lumen experts.

Lumen® Enablement Services for UC&C

Seamlessly implement, optimize and migrate your legacy services—backed by 30+ years of UC&C expertise.

Lumen® Enablement Services for UC&C

Seamlessly implement, optimize and migrate your legacy services—backed by 30+ years of UC&C expertise.

Moving communications to the cloud

In this IDC webinar, you’ll learn how businesses have adapted their models and communications infrastructures in a hybrid workplace to ensure employees and customers experience ongoing voice and UC&C benefits. (41:19)

Moving communications to the cloud

In this IDC webinar, you’ll learn how businesses have adapted their models and communications infrastructures in a hybrid workplace to ensure employees and customers experience ongoing voice and UC&C benefits. (41:19)

Employees sitting at a table looking at a colleague on a video call.

Resources

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

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800‑871‑9244

¹Metrigy Research, Workplace Collaboration 2023-24, 2023.