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Your order may take up to 3 minutes to process. During order processing , you will receive an account set-up email (if applicable). When your order is accepted, you will receive an order confirmation email with next steps. If you need immediate attention regarding your order, click to chat to contact our support team with your Quote Number.

Your order has been submitted successfully. It may take up to two minutes for the order to appear on the Order Status page. We will send you an order confirmation with additional guidance.

Order processing failed

It looks like we have encountered an error with your order, please click the Chat with Expert button in the right hand corner, select "Quote or Ordering" and then select "Help with Quote & Order Steps".

Product Quote Number Service Order Number Location
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Order processing failed
What's next?
  • Order Processing

    Order was successfully submitted on 

    Lumen control Center account creation

     

    you will receive email with your username for security purposes, your temporary password will be sent in a separate email.Once logged in to Control Center , 

    you will be promoted to change your password.

  • Complete two-factor Authentication setup

    After you log in using your 2FA, complete the technical specificaitons for activation. You will receive a link to complete the technical setup in your confirmation email or text

  • Finish
What's next?
  • Order submitted

    Order was successfully submitted on 

    Lumen control Center account creation

     

    you will receive email with your username for security purposes, your temporary password will be sent in a separate email.Once logged in to Control Center , 

    you will be promoted to change your password.

  • Complete two-factor Authentication setup

    After you log in using your 2FA, complete the technical specificaitons for activation. You will receive a link to complete the technical setup in your confirmation email or text

  • Finish
What's next?