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Lumen® Dedicated Internet Access

Reliable, direct internet access with single-port speeds up to 100 Gbps.

Get dedicated bandwidth starting at 10 Mbps*

Restrictions apply

Overview

Lumen® Dedicated Internet Access (DIA) provides your enterprise business with fast, reliable internet.

 

  • Secure internet connectivity across the global Lumen Network via the Lumen Security Operations Center (SOC)
  • Single-port speeds up to 3 Gbps available now on Marketplace or up to 100 Gbps utilizing custom configuration through your Lumen Sales Representative
  • 6,300+ interconnects with localized private peering in addition to traditional peering to reach more locations worldwide with fewer hops1

 

 

By: Lumen Technologies

 

Management Software: Control Center

 

Delivery Methods: Service installation by an authorized Lumen Technician

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See how Lumen® Dedicated Internet Access works (1:14)

Specifications
  • Internet backbone with over 450 Tbps of total global IP ingress and egress capacity
  • ~400,000 global route miles of fiber and ~180,000 on-net fiber locations with extensive off-net access across North America, Europe, Latin America and Asia Pacific
  • Supports IPv4, IPv4/IPv6 dual stack
  • Building extension available to extend service from network demarcation point to the desired location within your building (i.e. floor, suite, etc.). Not available at all locations
  • Routing options: Static routing or Border Gateway Protocol (BGP)
  • 10 Mbps to 3 Gbps in Lumen Marketplace; 1 Mbps to 100 Gbps utilizing custom configuration through your Lumen Sales Representative

On-demand Service Management

Lumen® Control Center gives you access to critical site and circuit-specific performance metrics for bandwidth utilization, latency, packet delivery and jitter. Performance backed by service level agreements (SLAs) and threshold alert email support. You can also view invoices, check the status of an order and more.

Pricing and Features

Monthly rates are Flat Rate, based on a 36-month term and may vary by service locations, which are limited. Taxes and fees—and additional charges, if applicable—are excluded.

100 Mbps


$626
per month*

1 Gbps


$1,128
per month*

 2 Gbps


$1,814
per month*

Custom Configuration

Tailored solutions, speeds up to 100 Gbps and pricing based on your needs

 

Contact Us

*Listed DIA rate available in limited locations. All pricing is a flat monthly rate, varies by service location, and is available to qualifying business customers purchasing new service in an eligible, continental U.S.-based on-net fiber location. Requires a 36-month term commitment. Listed monthly rates include port, access, and logical service for non-burstable DIA and excludes equipment charges, installation charges, construction charges, building extensions, and taxes and fees, which are additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply. Listed bandwidth varies due to conditions outside of network control, including customer location, equipment, access through a wireless connection, and are not guaranteed. 

   

Support and Service Options

Lumen offers multiple ways for you to get support for DIA services. Our Customer Care team is available and ready to assist 24/7.

Questions about your order:

Chat with an expert

 

Billing, customer service, and product-related questions:

Chat or call 800-871-9244

 

Repair issues (after activation):

Create ticket or call 877-453-8353 (option 1, then 2, then 1)

FAQs

On this page, click the yellow “Get Started” button and then “Buy Now” to begin configuring your DIA service. You can edit the configuration and see pricing before submitting your order, and 24/7 help is available via chat or toll-free phone number if you need assistance.

Your estimated delivery date will be calculated when you configure your internet service. If you require assistance, please contact us via chat or 844-434-0323.

Yes, you can instantly configure and price the requirements for validated service locations before you submit an order. Some locations require further evaluations before a final price is returned.

1The Center for Applied Internet Data Analysis (CAIDA), AS Rank, May 1, 2022.