See how Lumen® Dedicated Internet Access works (1:14)
Best for
- Small businesses (1‑20 employees)
- Lighter web applications
Medium to large businesses
- Full-fidelity web applications such as geo/mapping, video and graphic design, etc.
- Large businesses with concurrent users performing data-heavy activity (streaming video, etc.)
- Data and storage cloud facilities
Varies based on design
Availability
United States
United States
United States
Global
Access types
Ethernet switched
Wave & Ethernet Access
Wave & Ethernet Access
- Ethernet switched
- Wavelengths
- Cross-connects
Port types
Fast Ethernet
Gig Ethernet
10 Gig Ethernet
- Fast Ethernet
- Gig Ethernet
- 10 Gig Ethernet
- 100 Gig Ethernet
Symmetrical speed options
10 Mbps-100 Mbps
100 Mbps-1 Gbps
1 Gbps-3 Gbps
10 Mbps-100 Gbps
IP addressing: IPv4 and IPv4/ IPv6 dual stack
99.99% service availability SLA
Resource Public Key Infrastructure (RPKI)
24/7 monitoring and mitigation for Lumen AS3356 network
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Info Hover (Optional)
Flexible billing/rate options
- Flat Rate
- Commit Plus Burst
- Flat Rate
- Commit Plus Burst
- Flat Rate
- Commit Plus Burst
- Flat Rate
- Commit Plus Burst
- Aggregate Commit
Lumen® Control Center
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Use for on-demand service management
Detailed network visibility
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View circuit performance and bandwidth utilization
Optional add‑ons
Building extension for an additional charge
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From network demarcation point to office location
API Business Integration Capabilities for no additional charge
*Offer available for a limited time to qualifying new or existing business customers purchasing eligible new service in the U.S with minimum $750 monthly recurring service charge. Offer limited to network elements (local access, port and logical service) and fixed, non‑burstable connections only. Maximum of one service credit per 12‑month contract term, 36‑month term required. Customer will receive one monthly service credit in the amount of the monthly recurring service charge within 30 days of each of the 1st, 13th and 25th months of billing depending on term. Offer does not include CPE, activation, installation, taxes and fees. Customer must remain in good standing and offer terminates if customer changes their account in any manner. If customer terminates or downgrades service early, customer will pay early termination fees as set forth in customer’s agreement plus an amount equal to any service credits received under this offer. Service and offer may not be available everywhere. Lumen may change, cancel or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.
**Listed DIA rate available in limited locations. All pricing is a flat monthly rate, varies by service location, and is available to qualifying business customers purchasing new service in an eligible, continental U.S.‑based on‑net fiber location. Requires a 36‑month term commitment. Listed monthly rates include port, access, and logical service for non‑burstable DIA and excludes equipment charges, installation charges, construction charges, building extensions, and taxes and fees, which are additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply. Listed bandwidth varies due to conditions outside of network control, including customer location, equipment, access through a wireless connection, and are not guaranteed.
FAQs
DIA service can be ordered using the Lumen DIA Solutions Marketplace or by contacting our Lumen sales team. We will invoice your order. No credit card is required.
As an award‑winning security provider, we integrate security across the Lumen Network. We’re defenders of a clean internet, utilizing Black Lotus Labs to proactively disrupt ~150 C2s per month through takedowns and notifications. We also offer a full suite of Lumen® Managed Security solutions with integrated platform applications and managed firewalls that embed high‑fidelity intelligence, automatic threat detection and proactive response directly into our platform services—so you can identify and mitigate cyberattacks before they do harm.
Start by selecting your term, port bandwidth size and whether you need Flat Rate or Commit Plus Burst. Then, just choose your peak data rate and receive an itemized quote.
You may supply your own router, or Lumen can provide Managed Router service for an additional monthly recurring charge. Simply select the Managed Router option in Marketplace, and a pre-defined router based on your port type will be included with the order. You can also opt to have us manage the service installation from the demarc point to your office suite by selecting the Building Extension add-on option.
After you submit your order, you will receive an order number for reference. We’ll contact you to confirm the date of your building extension service and send email updates as your order progresses. You’ll receive a connection notification via email and in the Lumen Control Center customer portal when installation is complete. View your invoices anytime in the Lumen Control Center.
Visit the Lumen readiness page for details on DIA activation, including how to prepare for and activate service and how to get help during activation, as well documentation on how to access your customer portal and other important service information.
Chat and call options are available to provide any help or answers to questions you may have about your order, and you can also check your order progress via the Lumen Control Center.
Your account management and support teams are available to guide you through the process. You may call 844-434-0323 for further assistance.
Your estimated delivery date will be calculated when you configure your internet service. If you require assistance, please contact us via chat or 844-434-0323.
Yes, you can instantly configure and price the requirements for validated service locations before you submit an order. Some locations require further evaluations before a final price is returned.
No. While DIA is available at some residential addresses, it is intended for commercial customers only.
Not all products and services are available in all regions and countries; please contact a representative near you for details.
