Responsive urgent care
In urgent care, every missed call, frozen system and dropped connection affects real-time patient outcomes. American Family Care, an urgent care provider, was scaling across 26 states—but network outages, dropped calls and manual payment flows were putting pressure on clinicians and slowing growth. It needed an AI-era network to modernize healthcare delivery.
Lumen® Dedicated Internet Access and Lumen® SD-WAN empowered American Family Care to stabilize, secure and optimize high-performance operations. The results? Fewer than 2% dropped calls, 95% increase in patient engagement, 99.9% uptime and $30,000 in monthly savings.