LUMEN SMART SOLUTIONS

Creating unique end-to-end customer experiences with Managed and Professional Services

Empower innovation

Leverage the power of the Lumen Platform and global fibre network to build enhanced end-to-end experiences for customers, fans, citizens, robots and workers.

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Maximise operational efficiency with smart technology

Challenges
Solutions
Results

Challenges

Introduction of new technologies and systems place new demands on IT managers to adapt to customer and user experience expectations
Difficulty managing interactivity between data, customer insights and IT systems is made easier with our advisory services
Constraints on IT talent to design, build and operate predictive and responsive solutions rely on Lumen's expertise in strategy and design consulting

Challenges

Introduction of new technologies and systems place new demands on IT managers to adapt to customer and user experience expectations
Difficulty managing interactivity between data, customer insights and IT systems is made easier with our advisory services
Constraints on IT talent to design, build and operate predictive and responsive solutions rely on Lumen's expertise in strategy and design consulting

A bar graph with three bars increases in height from left to right. A line with an arrow on the end moves toward a flag that sits at the top of the bar graph. Gears float above the graph.

Solutions

Achieve digital initiatives by empowering innovation and enabling productivity with integrated solutions
Leverage Lumen to design and deliver unique end-to-end experiences
Lumen’s proven expertise and project based consulting services help you capitalise on data analytics and maximise operational efficiency

Solutions

Achieve digital initiatives by empowering innovation and enabling productivity with integrated solutions
Leverage Lumen to design and deliver unique end-to-end experiences
Lumen’s proven expertise and project based consulting services help you capitalise on data analytics and maximise operational efficiency

An animated computer screen shows a pie chart with three sections of varying sizes along with three ticked boxes. A light bulb appears in a circle near the screen with clouds behind the computer.

Results

Enhance your responsiveness – react in real time
Gain new insights with deeper data analysis and post implementation support services
Maximise revenue opportunities by using Lumen's ongoing support services

Results

Enhance your responsiveness – react in real time
Gain new insights with deeper data analysis and post implementation support services
Maximise revenue opportunities by using Lumen's ongoing support services

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Service delivery at every stage

Manufacturing IT Services and Solutions

Keep your people connected and your apps and business processes always-on with intelligent networking and security that boost productivity and operational agility.

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Manufacturing IT Services and Solutions

Keep your people connected and your apps and business processes always-on with intelligent networking and security that boost productivity and operational agility.

Retail Solutions

Adapt to today’s digital-first buyers with seamless, secure connectivity that enable you to offer amazing omnichannel experiences to exceed buyer expectations while streamlining retail operations with flexible solutions offered on the Lumen Platform.

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Retail Solutions

Implementation Services

Use certified cloud and network project managers to successfully execute a cloud and network implementation plan.

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Implementation Services

Use certified cloud and network project managers to successfully execute a cloud and network implementation plan.

Data Centre Design and Transition

Our dedicated design and transition subject matter experts have the experience and proven processes to help reduce both risk and interruption to your business.

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Data Centre Design and Transition

Our dedicated design and transition subject matter experts have the experience and proven processes to help reduce both risk and interruption to your business.

Lumen Managed and Professional Services

Intersect and enable all apps and services on the Lumen platform.

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Learn more about our other practice areas

Network and Communication

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Network and Communication

Edge and Apps

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