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CONTACT CENTRE

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

A flexible approach to your contact centre

Drive engagement and cost savings with an adaptable cloud platform, customer-focused services, leading network technology and experienced consultants.

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Benefits

Costs Lower-Dollar

Reduce total cost of ownership

Avoid upfront costs with cloud-based solutions and innovative pricing model.

Voice Unified Communications

Enhance customer experience

Drive efficient, profitable customer interactions with call optimisation tools.

Flexibility

Protect sensitive customer information

Detect threats with real-time authentication and fraud prevention.

End-to-end solutions to transform customer support

Cloud Contact Centre

Keep up with changing customer demands and safeguard sensitive customer information while minimising up-front investment.

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Network Services and Applications

Drive customer retention and reduce call handle times with voice-response, queuing and optimisation.

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Contact Centre and UC&C Consulting

Optimise business performance with a partner that has delivered 30+ years of contact centre success.

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Customer Premises Equipment

Adapt to evolving business needs with next-gen networking equipment that is secure and fully-managed.

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SYNQ3 resturant solutions logo

“We have a platform where we can say ‘yes’ to customers who need our help … That platform has kept us going and growing."

Matthew Favier, CMO

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