What is Lumen DDoS Mitigation Service?

Lumen DDoS Mitigation Service is a security solution designed to protect businesses from volumetric distributed denial-of-service (DDoS) attacks. It detects, analyzes and mitigates malicious traffic to help ensure network availability and performance.

How does the Lumen service detect and stop DDoS attacks?

Lumen uses global threat intelligence, automated filtering and global scrubbing centers to identify and block harmful traffic in real time, allowing legitimate users to access your network without disruption.

What types of DDoS attacks does Lumen DDoS Mitigation Service protect against?

Lumen DDoS Mitigation Service is known for its ability to detect and mitigate volumetric DDoS attacks (high traffic floods).

Does Lumen have DDoS solutions for customers that need protection from both volumetric and non-volumetric attacks?

Yes, Lumen offers flexible solutions using both cloud mitigation (for volumetric attacks) as well as on-premise solutions (for non-volumetric attacks).

Overview Features Support FAQ

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Lumen® DDoS Mitigation Service

Multi-layered defense against volumetric DDoS attacks, backed by Black Lotus Labs® and designed for fast, effortless implementation.

Overview

Lumen® DDoS Mitigation Service provides network and application layer protection across multi-vector and mixed application layer attacks to help minimize downtime and maintain performance of critical web-facing assets and applications.

Block DDoS bots before they strike with Black Lotus Labs® global threat intelligence and Rapid Threat Defense.
Help reduce collateral damage during attacks with Lumen next-gen intelligent routing technology.
Optimize your IT investments and drive productivity by protecting valuable apps and data.

Lumen benefits

170 Tbps of network-based mitigation capacity across global scrubbing locations
80% of time saved from increased productivity for DDoS mitigation customers1
24/7 proactive monitoring to help detect and take down threats
297% projected ROI over three years for DDoS mitigation customers1
$3.4M average increase in net operating profit for DDoS mitigation customers over three years1

Resources

Brochure: Accelerating and securing the digital experience

Data sheet: DDoS Mitigation Service

Infographic: Anatomy of a failed DDoS attack

The Total Economic Impact™ of Lumen DDoS Mitigation Solutions

Data sheet: Rapid Threat Defense

Legal

Lumen Privacy Notice

DDoS Mitigation and Application Security

Custom pricing

DDoS Mitigation and Application Security for Public Sector

Custom pricing

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DDoS Mitigation and Application Security Contact us	DDoS Mitigation and Application Security for Public Sector Contact us
Best for
Businesses that require a network-based service to detect and mitigate threats	Agencies and organizations that require fast, always-on monitoring and mitigation services
24/7 proactive monitoring

170 Tbps of network-based mitigation capacity

500+ global scrubbing centers and advanced threat intelligence

1 second time-to-mitigate after most attack traffic hits scrubbing centers

Always-On with customer-initiated mitigation controls

On-Demand with proactive or auto-mitigation controls

Carrier-agnostic protection supports Lumen or third-party connections
IPV4 IPV6	IPV4 IPV6
Additional connection options
IP VPN Direct Lumen® Internet Direct GRE clean traffic return	IP VPN Direct Lumen® Internet Direct GRE clean traffic return
Automated detection and response with Rapid Threat Defense

Customized real-time dashboards and reporting

Web Application Firewall (WAF) and bot management solutions

Flow-based monitoring for early detection

Hybrid deployment by integrating DDoS mitigation premises equipment

Support and service options

Lumen offers multiple ways for you to get support for DDoS Mitigation Services. Our Customer Care team is available and ready to assist 24/7.  

Support

Visit our DDoS Mitigation and Reporting portal support page to learn more.

Questions about your order:
Contact support

Billing, customer service and product-related questions:
Billing support or call 844-434-0323

Repair issues:
Create ticket or call 877-453-8353 (option 1, then 2, then 1)

FAQ

There are many performance benefits when the scrubbing architecture is on the same network as the internet service being provided. Benefits include single host diversion and mitigation when protecting Lumen provided internet services, ability to return clean internet traffic using Lumen internet services(better performance than GRE tunnels due to routing and MTU concerns), improved network uptime, reduced security risks, real-time threat monitoring, expert support and scalable mitigation capabilities tailored to business needs.

Lumen® DDoS Mitigation Service