CLOUD VOICE

Elevate calling and collaboration to the cloud

Call and collaborate virtually anytime, with any device. Maximize productivity and CX with agile cloud‑based communications solutions.

CLOUD VOICE

Elevate calling and collaboration to the cloud

Call and collaborate virtually anytime, with any device. Maximize productivity and CX with agile cloud‑based communications solutions.

Drive innovation and engagement

Lumen® Cloud Voice solutions provide a fully managed, cloud-enabled calling and collaboration platform. Our reliable, scalable and secure communications solutions provide connectivity over desktop and mobile environments to help keep employees and customers connected.

Drive innovation and engagement

Lumen® Cloud Voice solutions provide a fully managed, cloud-enabled calling and collaboration platform. Our reliable, scalable and secure communications solutions provide connectivity over desktop and mobile environments to help keep employees and customers connected.

Learn how Lumen Cloud Voice enables flexible, efficient collaboration for your business (0:59)

Why Lumen?

Person seated at a desk using a laptop, holding one hand in a thumbs up gesture. A notebook, pen holder and printed materials are on the desk, with an indoor office setting blurred in the background.

Streamlined operations

Enhance workflows and productivity with managed calls, messages and videos on a single interface.

Streamlined operations

Enhance workflows and productivity with managed calls, messages and videos on a single interface.

A group of people sit around a large conference table in front of large windows.

Engagement demands a platform

Learn how today’s cloud communication platforms integrate voice, video, messaging and contact center capabilities to enable seamless collaboration and customer engagement—backed by reliability and security.

Engagement demands a platform

Learn how today’s cloud communication platforms integrate voice, video, messaging and contact center capabilities to enable seamless collaboration and customer engagement—backed by reliability and security.

FAQ

Lumen Cloud Voice is a fully managed, cloud‑enabled calling and collaboration platform. With three tiers of service levels and the ability to integrate with existing systems, Cloud Voice enables reliable, secure communications to help keep your employees and customers connected.

With Lumen Cloud Voice, you have direct access to the PSTN, giving you enhanced control, scalability and speed in service delivery. Our network also includes embedded security protocols with white-glove resources for seamless implementation and management.

Lumen operates all elements of the network, including direct access to the PSTN. Additionally, the service can be integrated into existing UC&C environments.

Lumen Cloud Voice combines application resources with network experience. It integrates with your existing voice and UC&C environments for unified service delivery, saving valuable IT time and resources. With flexible packages and streamlined costs, Lumen Cloud Voice delivers a voice, collaboration and video experience your team can trust.

Yes. Lumen Cloud Voice includes an embedded security practice, eliminating the need for bolt-on solutions or other vendors to implement or manage security.

In addition to a streamlined interface and a simple migration process, the platform includes branded collaboration capabilities, providing remote work environments with high-quality voice and data services.

We offer full white-glove resources to enable your success and provide seamless implementation and management. Contact us anytime to get the help you’re looking for.

Because Lumen Cloud Voice runs on our network and integrated platforms, your business can expand capacity as needed through software updates and user-based billing.