VOICE COMPLETE

Voice & SIP trunking services that minimize costs

Simplify enterprise communications with integrated voice solutions.

VOICE COMPLETE

Voice & SIP trunking services that minimize costs

Simplify enterprise communications with integrated voice solutions.

The intelligent path to a simple conversation

Lumen® Voice Complete® is a comprehensive, global solution featuring integrated voice and SIP trunking services. Use cloud‑ready SIP services and APIs to maximize voice performance, enhance reliability and simplify management without having to replace TDM technology.

The intelligent path to a simple conversation

Lumen® Voice Complete® is a comprehensive, global solution featuring integrated voice and SIP trunking services. Use cloud‑ready SIP services and APIs to maximize voice performance, enhance reliability and simplify management without having to replace TDM technology.

Close-up of a customer service representative wearing a headset and focused on a conversation.

Why Lumen?

Person in a blue shirt sitting at a desk talking to another person sitting across from them

Save time and money

Centralize voice traffic and share idle call capacity with a customized plan to stretch your budget while you maximize efficiency with failover protection.

Save time and money

Centralize voice traffic and share idle call capacity with a customized plan to stretch your budget while you maximize efficiency with failover protection.

Businessperson in a tan suit jacket standing next to a desktop monitor while talking to two other people sitting at a desk.

Simplify vendor and technology management

Streamline enterprise communications with a comprehensive single-vendor voice and SIP trunking offering unified pricing, SLAs and invoicing.

Simplify vendor and technology management

Streamline enterprise communications with a comprehensive single-vendor voice and SIP trunking offering unified pricing, SLAs and invoicing.

Customer Stories

FAQ

Lumen Voice Complete is a comprehensive global solution featuring integrated voice and SIP trunking services. It uses cloud-ready SIP services and APIs to maximize voice performance, enhance reliability and simplify management without needing to replace TDM technology.

Lumen Voice Complete centralizes voice traffic and shares idle call capacity across your organization with a customized plan to help stretch your budget further. It also drives operational efficiency with built-in failover protection to minimize disruptions.

The estimated starting price for Lumen Voice Complete is $8 per concurrent call path, per month, with a 12-month term required. This rate includes listed features but excludes applicable monthly usage, optional add-on products and services, taxes and fees.

Lumen Voice Complete supports IP or TDM PBX direct connections to PSTN, local, long distance/national, toll-free/freephone, emergency services and international calling. It also offers advanced 911 features and built-in network diversity levels and configuration.

Access options include Lumen IP VPN, Lumen Dedicated Internet Access and the ability to bring your own bandwidth. It also supports unified communications and collaboration (UC&C) options certified by Cisco and Microsoft.

Lumen Voice Complete offers APIs with OAuth 2.0 and Base64 encoding in the authorization header, Swagger/OpenAPI specification 3.0 with downloadable files, synchronous and asynchronous response, webhook/callbacks and test environment functionality.

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