Lumen Solutions for Microsoft Teams helps you cost-effectively collaborate virtually anywhere with cloud-based video, calling and messaging delivered over our secure global network. Minimise costs with direct routing, which enables you to use a voice calling plan from your preferred provider within Teams.
A company you can trust with all your UC&C, network and technology needs
Operational efficiencies
Maximise your ROI and avoid large capital investments, ongoing maintenance and high IT expenses for staffing and training.
Reliability
Leverage our trusted industry experience supporting enterprise UC&C solutions along with our expansive global network, 24/7 operations and dedicated support teams.
Features and Specifications
Use Lumen SIP services and/or bring your own SIP provider
Keep the same phone numbers, no porting required
Call routing controlled by the customer
Leverage your existing voice investment by integrating it to your Microsoft Teams environment
Unify Square PowerSuiteTM software amplifies the Lumen experience with advanced tools
Unified set of dashboards to surface actionable insights
Intelligent reporting
User experience
Administration and Automation
Security Analytics and more
Enable calling integrations with the Microsoft cloud or your voice with other cloud calling platforms in addition to Microsoft
Analytics through Unify Square PowerSuiteTM advanced reporting and analytics
Direct Routing – a fully managed service for all elements of Teams configuration within a customer Microsoft 365 Tenant
Integrate Teams with the call centre solution Anywhere365
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