A single managed UC&C solution for your collaboration needs.
Communicate and collaborate without boundaries
Lumen Solutions for Microsoft Teams helps you cost-effectively collaborate virtually anywhere with cloud-based video, calling and messaging delivered over our secure global network. Minimise costs with direct routing, which enables you to use a voice calling plan from your preferred provider within Teams.
Benefits
Features and Specifications
- Unify Square PowerSuiteTM software amplifies the Lumen experience with advanced tools
- Unified set of dashboards to surface actionable insights
- Intelligent reporting
- User experience
- Administration and Automation
- Security Analytics and more
- Enable calling integrations with the Microsoft cloud or your voice with other cloud calling platforms in addition to Microsoft
- Analytics through Unify Square PowerSuiteTM advanced reporting and analytics
- Direct Routing – a fully managed service for all elements of Teams configuration within a customer Microsoft 365 Tenant
- Integrate Teams with the call centre solution Anywhere365
- Integration into the full Lumen Platform
- 24/7 support team
- Phone System tenant management
- A named project manager for service deployment
- A portal for break-fix ticket entry
- Platform monitoring
- Lifecycle account support
Resources
Not all products and services are available in all regions and countries; please contact a representative near you for details.
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