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ZOOM DELIVERED BY LUMEN

Help drive growth and innovation with a secure video-first solution to easily engage with customers, partners and employees.

Learn how we are partnering with Zoom to bridge the gap between home and office.

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Connect with seamless cloud collaboration

Easily migrate premises-based communication and collaboration services to the cloud with Zoom delivered by Lumen, backed by our reliable UC&C operational and account management support, secure IP-centric network and efficient network integration.

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Benefits

24-7 Tech Support

Dedicated support

Leverage our expertise in supporting enterprise UC&C solutions along with our expansive global network, 24/7 operations and dedicated support teams.

Costs Lower-Dollar

Low ownership costs

Avoid large capital investments and ongoing maintenance fees with predictable licence-based costs instead of unpredictable PSTN expenses. Customers saved 28% in operational costs* when consolidating UC&C with us.

*Metrigy Research, Employee, Customer Experience Transformations Deliver Measurable Value, May 2020. Customers saved 28% in operational costs when consolidating UC&C apps and network services with Lumen.

Efficiency

Reliable uptime

Free up valuable IT resources for core business initiatives and maximise uptime while Lumen monitors your UC&C service availability and assists with service adoption within your business.

Pricing

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Flat monthly charges


Per seat cloud-based licensing and service charges.

 

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Usage charges

Consumption-based charges based upon the amount of resources or time used.

 

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One-time charges

Flat rate project-oriented charges around enablement services.

 

GET STARTED
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Features and Specifications

  • HD video and audio meetings with support for up to 1,000 video participants and 49 videos on-screen
  • MP4 and M4A recording formats saved locally or in the cloud, with AI-generated searchable transcripts
  • Centralised IT management and remote assistance to simplify deployment and support
  • Built-in collaboration tools allow multiple participants to share their screens at once and co-annotate for highly interactive meetings
  • Automatic ambient noise cancellation that helps enable the freedom to work from virtually anywhere
  • Continuous performance optimisation of audio and video streams based on network and device performance
  • Custom meeting configuration options that can prioritise content or attendees, or show a side-by-side view of both

  • Zoom Phone calls that can be seamlessly elevated to a Zoom Meeting 
  • Transfer, conference, hold and caller ID to simplify placing and receiving calls 
  • Visual voicemail, auto, speech-to-text transcription and custom email notifications for voicemail 
  • Call recording on demand with playback available through desktop, mobile and web apps 
  • Easy-to-view call history and missed calls 
  • Integration with Office 365 and Gmail contacts as well as click-to-dial in Salesforce.com 
  • Global call-handling capabilities include business and after-hours routing 
  • Support for up to 60 calls in queue
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