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Retail

Revolutionise your retail strategy to help exceed customer expectations with seamless omnichannel experiences.

Discover next-gen technology for the adaptable enterprise

As buyer expectations shift rapidly, understanding the role of adaptability and trusted connectivity in the future of retail is critical for your business.

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Explore Flexible Retail Solutions

Optimise retail operations and enhance customer experiences, starting with the Lumen Platform foundational base. With flexible retail solutions, choose Lumen for all or parts of your solution, enable omnichannel experiences, and manage services your way. See what is possible in your retail environment with Lumen edge solutions and more.

Designed for near-zero latency to run next-gen apps


Leveraging data on the edge to transform your customer experience and inventory management takes serious processing power. See how Lumen helped one business do that and more.
 

VIDEO: See how to enhance customer online experiences (1:02)

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Shopper viewing virtual shopping experience on tablet. PlayButton

Additional Use Cases

<p>Enhancing customer satisfaction</p>

Enhancing customer satisfaction

Create quality in-store and online experiences with omnichannel order management, traffic insights and self-service through the Lumen Edge Platform which takes care of your network, security and the metrics that empower decision making.

Enhancing customer satisfaction

Create quality in-store and online experiences with omnichannel order management, traffic insights and self-service through the Lumen Edge Platform which takes care of your network, security and the metrics that empower decision making.

<p>Facilitating real-time engagement</p>

Facilitating real-time engagement

The customer experience encompasses more devices than ever before. With hybrid cloud technology on the Lumen Network, running mobile apps, virtualising inventory management and more becomes a truly connected experience.

Facilitating real-time engagement

The customer experience encompasses more devices than ever before. With hybrid cloud technology on the Lumen Network, running mobile apps, virtualising inventory management and more becomes a truly connected experience.

<p>Prioritising data security</p>

Prioritising data security

Protect customer data, secure devices and minimise attack risks across your network with Lumen® Connected Security for advanced threat protection and intelligent detection.

Prioritising data security

Protect customer data, secure devices and minimise attack risks across your network with Lumen® Connected Security for advanced threat protection and intelligent detection.

Learn how SYNQ3 revolutionised the restaurant industry with support from the Lumen Platform

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"Lumen’s teams are constantly working to solve my problems. That is the real value of this partnership.”

— Steve Bigari CEO, SYNQ3

VIDEO: SYNQ3 transforms the restaurant ecosystem (1:41)

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Overhead view of a variety of food options and two place settings. PlayButton
MORE CUSTOMER STORIES

See what digital retail on the Lumen Platform can do for your business

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VIDEO

Deliver Outstanding Customer Experiences

See how Lumen edge computing helps retailers optimise data captured at the edge with real-time insights for in-store innovations.

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VIDEO

Deliver Outstanding Customer Experiences

See how Lumen edge computing helps retailers optimise data captured at the edge with real-time insights for in-store innovations.

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BLOG

Top 5 2022 Digital Transformations

As the pandemic accelerates how technology is redefining the shopping experience, read how certain advances are leading this transformation.

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BLOG

Top 5 2022 Digital Transformations

As the pandemic accelerates how technology is redefining the shopping experience, read how certain advances are leading this transformation.

Person working at digital point of sale station.

Infographic

How Retailers Can Adapt to the Hybrid Revolution

Learn how retailers are improving outcomes through digital infrastructure investments for greater customer satisfaction and operational efficiency, while remaining agile.

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Infographic

How Retailers Can Adapt to the Hybrid Revolution

Learn how retailers are improving outcomes through digital infrastructure investments for greater customer satisfaction and operational efficiency, while remaining agile.

Unleash the potential of data at the edge

Find out how edge computing enables today's retail apps for seamless customer experiences and improved business outcomes.

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Resources

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