INTERNET SERVICES
Internet solutions
Explore high-speed, enterprise-grade connectivity solutions securely delivered on one of the world’s largest, most connected networks.
*Lumen Internet On-demand requires a Lumen Internet port under a minimum term agreement with early termination fees.
Answer five quick questions to help determine the right internet solution and bandwidth for your business.
Upgrade to fast, secure connectivity
We operate one of the largest, most connected and most deeply peered networks in the world, featuring:
Best for | Small and medium enterprises | Global and regional enterprises | Hyperscalers, CDN providers and regional ISPs |
Bandwidth availability | Up to 1 Gbps upload/download | Up to 100 Gbps upload/download | Up to 400 Gbps upload/download |
Geographic availability | United States | North America, EMEA, APAC, LATAM | North America, EMEA, APAC, LATAM |
Routing | Static | Static or BGP | Static or BGP |
99.99% service availability SLA | |||
IP addressing: IPv4 and IPv4 / IPv6 dual stack | IPv4 only | ||
Latency, packet delivery SLA | |||
IP block | 1 IP address (/31 IP allocation; additional IP addresses available)† | 2 IP addresses, /30 IP block allocation (up to /24 available with justification) | 2 IP addresses, /30 IP block allocation (up to /24 available with justification) |
Resource Public Key Infrastructure (RPKI) | |||
24/7 monitoring and mitigation for Lumen network | |||
Managed Network Services availability | |||
Managed Security solutions | |||
Basic firewall, DNS filtering with Edge Protect |
*Rate may vary by location, requires Lumen installation ($99) and a 36-month term. Listed rates are for one location only, available to qualifying business customers purchasing new service in eligible U.S. on-net multi-tenant unit service locations with Lumen Fibre to the premise, and excludes taxes, fees, surcharges.
**Listed DIA rate available in limited locations. DIA pricing is a flat monthly rate, varies by service location, and is available to qualifying business customers purchasing new service in an eligible, continental U.S.-based on-net fibre location. Requires a 36-month term commitment. Listed monthly rates include port, access, and logical service for non-burstable DIA and excludes equipment charges, installation charges, construction charges, building extensions, and taxes and fees, which are additional charges.
For all rates, early termination fees will apply as set forth in customer’s agreement. Customer must remain in good standing and rate may terminate if customer changes their account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply. Listed bandwidth varies due to conditions outside of network control, including customer location, equipment, access through a wireless connection and are not guaranteed. Not all speeds can be purchased online.
***Offer available for a limited time to qualifying new or existing business customers purchasing eligible new service in the U.S. with minimum $1,000 monthly recurring service charge. Offer limited to network elements (local access, port and logical service) and fixed, non-burstable connections only. Maximum of one service credit per 12-month contract term, minimum 24-month term required. Customer will receive one monthly service credit in the amount of the monthly recurring service charge within 30 days of each of the 1st, 13th and 25th months of invoicing depending on term. Offer does not include CPE, activation, installation, taxes and fees. Customer must remain in good standing and offer terminates if customer changes their account in any manner. If customer terminates or downgrades service early, customer will pay early termination fees as set forth in customer’s agreement plus an amount equal to any service credits received under this offer. Service and offer may not be available everywhere. Lumen may change, cancel or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.
†One public WAN IP address included (/31 IP allocation); additional static IP address available for purchase. Static IP addresses are for use in the LAN. When ordering service with a Lumen provided router, NAT/Port forwarding will be used to configure the mapping of the public LAN IP address to a private IP address on the LAN.
Support and service options
Scaling a global communications innovator
Zoom needed a global networking partner to meet its growing, high-capacity app needs. Lumen ramped up secure and reliable connectivity to help them deliver high-performance video and collaboration solutions to users around the world.
Powering secure, scalable collaboration and experiences (0:29)
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Questions? Let’s talk.
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Questions? Let’s talk.
Contact our team to get the assistance and answers you are looking for.
Questions? Let’s talk.
Contact our team to get the assistance and answers you are looking for.
1The Centre for Applied Internet Data Analysis (CAIDA), AS Rank, December 2022.