Better Execution. More effective
South Dakota needed to modernize its 9-1-1 system to support its residents and visitors. Lumen provided cloud-network connectivity and hosted call handling applications to streamline its emergency management infrastructure.
Boosting Connectivity to increase efficiency and performance
“Every state is working on the implementation of NG9-1-1. I’m proud of the platform we built and hope our experience can benefit other states.”
- Maria King
South Dakota State 911 Coordinator
About South Dakota
South Dakota has nearly a million residents and millions of visitors per year. Its 28 public safety answering points must accept calls and dispatch first responders across a large state with varying terrain.