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Emergency Services

Power next-level public safety with next-generation emergency services and technology on the adaptive, resilient and high-performance CenturyLink network.


Easily and electronically take care of your monthly telephone bill with Billmate®. Billmate is a presentation of the data typically found on your monthly telephone bill.

Centrex Management System

Manage your Centrex in our Centrex Management System.

Centrex Prime

Centrex Prime is a suite of advanced, central-office-based data and voice communications services that can serve as your primary business communications system.

Cloud Contact Centre

Enhance customer interactions with CenturyLink cloud contact centre solutions, CCAAS, hosted interactive voice response (IVR) and omnichannel call routing.


Enhance meeting productivity and engagement with our team collaboration tools for audio, webcasting, video conferencing and live events.

Contact Centre

Deliver scalable customer support with a dynamic cloud contact centre, agile call management, omnichannel routing, consulting and equipment from CenturyLink.

Contact Centre and UCC Consulting

Drive innovation and agility with strategic planning, architecture design, migration and optimisation expertise from CenturyLink contact centre consultants.

Continuation Routing

Business continuation routing allows you to quickly and efficiently reroute incoming voice calls to predetermined telephone numbers in order to prevent downtime.

Customer Premise Equipment

Upgrade to next-gen cloud contact centre technology, customer premises equipment (CPE) and hardware with seamless management and support from Lumen.

Hosted Collaboration Solution

Our Hosted Collaboration Solution helps employees stay in touch and respond quickly to messages and queries, and collaborate on the go despite locations.

International Voice Services

Build deeper relationships with international customers, suppliers and partners using reliable voice and calling services on the global Lumen network.

Line Volume Plan

Lumen Line Volume Plan helps you control costs by providing you with one price for all your calling needs.

Local Voice Services

Connect and respond to customers and employees with extensive traditional phone and trunking services on the reliable, world-class Lumen network.

Long Distance Toll Free Services

Keep your business and customers connected with fast, accurate and cost-effective long-distance and toll-free voice services on the scalable Lumen fibre optic network.

Network and App Services

Get 5-star CX with Lumen cloud-based software, interactive voice response (IVR), high-clarity calls, omnichannel routing, queue, recording and analytics.

Next Generation Voice

Modernise how your business communicates, collaborates and competes using reliable Lumen IP network with next-generation voice solutions.

Reservationless Audio Conferencing

Reservationless Conferencing, Lumen’s audio conferencing calling solution, lets you interact with up to 300 entities—virtually anywhere, anytime.

SIP Trunking with Voice Complete

Simplify communications, maximise workforce productivity and enhance CX with integrated voice and SIP trunking services. Keep your existing equipment.

SIP Voice Services

Connect your business with feature-rich, cost-effective phone service that helps reduce costs, boost productivity and improve customer experiences.


Allow users nearly unlimited access to peer, customer, and supplier information and communication with Unified Communications Solutions from Lumen.


Seamlessly transition between phone calls, messages and meetings on a carrier-grade, redundant cloud platform with Cisco Webex delivered by Lumen.

Worldcard Voice Calling Card

With Lumen® worldcard®, a single freephone access number lets you place long-distance calls from both domestic and international locations-virtually wherever your business takes you.

Backup Storage

Data Protect Backup, safeguards your data from disaster and eliminate capital expenditures for data storage, protection and management.

Bare Metal

Bare Metal servers in the Lumen Cloud deliver computing power of physical servers, plus the automation and pay-as-you-go flexibility of virtual machines.

Cloud Application Manager

Cloud Application Manager enables you to simplify your multi-vendor, multi-cloud management ultimately provides your IT organisation with greater agility.

Cloud Compute

Our cloud computing solutions lets you start, grow and support apps with on-demand server resources in a virtualised environment, accessible over a public network.

Cloud Connect

Let Lumen connect your cloud environment to your company network for greater performance, security and dynamic bandwidth allocation.

Cloud Storage

Get agile cloud data storage with fast and consistent performance that powers your edge-driven business.

Data Access Accelerator

Provides secure, real-time data integration, synchronization and management for enterprise data distribution and analytics from the edge to the cloud core.

Data Analytics

Leverage the business data centre management and predictive analytics expertise of our team of consultants to drive strategic and tactical decisions.

Data Centres

Help maximise uptime in the event of a disruption with our premier data centre facilities and services, backed by our high-availability, low-latency network.

Dynamic Connections

Lumen® Cloud Connect Dynamic Connections provides a fast and flexible network experience, enabling you to link your data centre and cloud environments in real time.

File Sync and Share

Get the information you need, exactly when you need it with a file sharing solution. Easily share files with colleagues using your favourite apps and devices.

Office 365

With Microsoft Office 365 you can communicate easily with email, calendars, messaging and video conferencing through services like Skype for Business and Exchange.

Private Cloud

Lumen's private cloud servers have powerful combination of technologies that allows you to rapidly build, manage and customise your IT environment.

Public Cloud

Lumen’s public cloud service is a complete platform for enterprise applications. Our servers are ready for the complexities of global IT operations.

SAN Storage

Utility Storage is an enterprise multi-tenant pay-as-you-grow SAN or NAS Solution, available in four different quality-of-service levels.

Unified Storage

Unified Storage is an enterprise multi-tenant pay-as-you-grow SAN or NAS Solution, available in four different quality-of-service levels.

Advanced Managed Services

From the simple to the complex, Lumen’s Advanced Managed Services brings a deep domain of knowledge, modern tools, expertise and operational ability to every project.

Big Data as a Service

BDaaS is a hosting service enabling you to stand-up Big Data Platforms faster and at lower cost, allowing you to drive real business insights and results.

Business Continuity and Disaster Recovery

Keep your business operational with business continuity and disaster recovery services designed with one goal in mind—to minimise the impact of unplanned events.

Design and Transition

Our dedicated design and transition subject matter experts have the experience and proven processes to help reduce both risk and interruption to your business.

Internet of Things

Our global network provides superior performance for your IoT Sensors and Cloud Applications. We allow you to focus on more important objectives.

Location Based Analytics

Lumen Location-Based Analytics brings Wi-Fi access and analytics together, combining with social engagement and marketing tools to help gain valuable insights into real-time data.

Managed Hosting Services

Our managed hosting services are designed with a broad range of capabilities specifically for enterprise businesses with a robust IT infrastructure.

Managed Network Services

With Lumen Managed Network Services we can take the burden off your team so they can focus on growing your business.

Managed Security

Protect your business with managed data security solutions to ensure continuous threat prevention, management, and incident response. Request information today.

Business Multi-Cloud Computing and Management

Business multi-cloud computing requires a management strategy that employs products and managed services to help simplify the management of your resources.

Professional Services

With Lumen Professional Services, you can leverage the expertise and experience of our architects, project managers, engineers and technicians who work on our global IP network every day.

QA Testing

We deliver a range of application trialling and QA services that lower the costs and trialling times, plus give greater confidence for software deliveries.

SAP Ecosystems

Lumen is a Certified Premier SAP Provider delivering flexible Infrastructure and Managed Services to suit your SAP HANA and SAP initiatives globally.

Secure Wifi Networking

Simply and securely connect wireless users with managed business Wi-Fi solutions with Cisco Meraki from Lumen. Get advanced management with Cloud Managed Wi-Fi.

Strategy Systems and Technology

Lumen provides comprehensive business IT security and consulting services to help companies align strategic objectives and business goals.

Tailored Managed Services

Powered by leading technology solutions and fuelled by innovation, Tailored Managed Services help you improve agility, build competitive advantages and increase productivity

Business Bundles

Enterprise business bundles, a single source for IT and Network solutions tailored to your budget and your evolving business needs. Find the right mix of services for your enterprise.

Fibre+ Internet

Run your company website and deliver business applications that help you improve customer experiences, backup data, share files and run cloud applications.

Content Delivery Network

The Lumen CDN seamlessly delivers video, applications, and more using Lumen's reliable, secure, high-performance network.

Dark Fibre

With Lumen Dark Fibre solutions, you make the decisions and we handle the heavy lifting. Get all the benefits of network ownership without having to construct the physical network yourself.

End-to-End Network Monitoring

End-to-end networking monitoring and solutions reporting allows you to view network performance statistics, within cloud user groups.


Our cost-effective Ethernet solutions portfolio simplifies the process of upgrading equipment, connecting new locations, linking data centres, and migrating to cloud.

Ethernet Over MPLS E-Line

Increase operational efficiency and improve your return on investment with E-Line a powerful Ethernet private line service.


GeoMax® delivers a dedicated private line solution, combining fault-tolerant, high-speed data connectivity and unparalleled reliability.

Ethernet Over Self Healing Network

Ethernet over Self-Healing Network Services provides business continuation, disaster recovery, and survivability through a failure-resistant telecommunications network.

Ethernet Optical Wavelength

Our broadband business Ethernet network is fully managed and private, offering point-to-point service delivered over a state-of-the-art network.

Internet Access

Get dedicated Internet access and High-Speed IP offerings combine the global reach, security and speed needed to reliably deliver Internet applications.

Internet and Networking

Lumen has integrated data network that will remain connected and operational. We operate with a robust MPLS network that is agile, reliable, and secure.

Internet Port

Lumen's internet port services offers a variety of service level agreements for businesses looking for dependable, high-speed internet and support.

Live Event Broadcasting

For your live-broadcasting service needs, get a single provider to coordinate the encoding, networking, Internet and phone solutions necessary for high-quality broadcasts.

Local Networking

Get customised solutions, whether you have a single location or multiple locations in a metro area. Rely on Lumen to manage your internet, network and communications systems.

Metro Optical Ethernet

Lumen business metro ethernet combines the power of ethernet and optical technologies across MANs to provide low cost, scalable and secure bandwidth.


Lumen MPLS network with VPN service manages traffic prioritisation and routing, allowing you to efficiently deliver applications across multiple locations.

CPE Network Data and Network Services

CPE Network and Data Services gives your business a secure, end-to-end network with on-site equipment solution supported through a single point of contact.

Private Line

Lumen Private Line Services are delivered globally on our fibre network. Get dedicated bandwidth for high-priority business applications, diverse transport paths and immediate restoration in case of an outage.

Private Line Domestic Long Haul

Private line domestic long haul is an end-to-end private connection that lets your company deliver growing volumes of data, video, and voice quickly and securely.

Private Line Metro

Metro Private Line Service provides the bandwidth you whilst helping you control costs through service multiplexing and flexible pricing.

Private Line Synchronous Service Transport

SST can help grow your business by offering economies of scale, scalability and interoperability.


Modernise your WAN with less risk using our fully-managed or co-managed SD-WAN solution and hybrid connectivity from Lumen.


Lumen Wavelength solutions transform your network to handle more bandwidth with fewer network elements for maximum speed, scalability, and performance.

Adaptive Network Security

Streamline your threat management with adaptive network firewall security delivered from the cloud

Adaptive Threat Intelligence

Lumen Adaptive Threat Intelligence service lifts the burden of appliance maintenance and risk analysis from your shoulders, allowing you to act on threats rather than digging for them.

Analytics and Threat Management

Access actionable, prioritised threat data with a reaction plan and security support from Lumen.

Black Lotus Labs

Black Lotus Labs cybersecurity threat research leverages our network visibility to both help protect customers and keep the internet clean.

Cisco Meraki Security

Protect your company, employees and customers with Managed Enterprise Cisco Meraki that gives you a robust, fully-managed cyber-protection from Lumen.

Cyber Security Awareness Training

Cybersecurity Awareness Training, from Lumen, can prepare your employees to protect valuable information and assets while minimising and reducing risks.

DDOS and Web Application

Lumen DDoS mitigation and web app security solutions quickly identify and mitigate the latest threats so your business stays online and connected.

Cybersecurity and Email Protection

Lumen Enhanced Cybersecurity Services uses Department of Homeland Security threat indicators to block suspicious domains and emails from infesting your network.

Managed Firewalls

Stay ahead of evolving threats with our network and infrastructure security service, whilst maximising your budget and scale based on your business needs.

Managed Premises Firewall

Lumen provides safeguard for your business from malicious threats by monitoring threats via our Analytics and Threat Management solution

Professional Security Services

Security Log Monitoring | Lumen

Security Log Monitoring collects and tracks incidents in real time, applies advanced analytics, categorises them by threat and sends them to an expert team for review.

Web Application Firewall

Lumen's Web Application Firewall delivers substantial web application protection from attacks and helps prevent costly data breaches and downtime.
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