COLLABORATION

Modern voice and communication for maximum productivity

Fast track productivity with a single UC&C provider

With a hybrid workplace becoming the new normal, consolidating your collaboration and remote work needs with Lumen helps organisations deal with common challenges, including security, implementation and more. ¹

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28%

of organisations experience security threats¹

28%

of organisations experience security threats¹

26%

of organisations face constraints on IT budgets, skills or time¹

26%

of organisations face constraints on IT budgets, skills or time¹

25%

of organisations have challenges implementing technology that improves the customer experience¹

25%

of organisations have challenges implementing technology that improves the customer experience¹

Connect to a seamless way of working

From legacy transitions to remote workers, our comprehensive portfolio has everything you need to connect, collaborate and create amazing experiences.

Next-Generation Voice
Unified Communications
Contact Centre
Calling Services
Services

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Hosted VoIP

Flexible voice and communication platform.

Lumen Cloud Communications

Cloud based calling and collaboration platform.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunking
Scalable and cost-effective SIP Trunking service.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

NEXT-GENERATION VOICE

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Hosted VoIP

Flexible voice and communication platform.

Lumen Cloud Communications

Cloud based calling and collaboration platform.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunking
Scalable and cost-effective SIP Trunking service.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

CONTACT CENTRE

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Managed and Professional Services

Get the dedicated expertise you need to amplify the value of your apps and data. Access a wide range of solutions including advisory, project and ongoing management services, all backed by the fastest, most secure platform for next-gen apps and data.

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Managed and Professional Services

Illustration of service technician with headset viewing a laptop and network metrics

Next-Generation Voice
Unified Communications
Contact Centre
Calling Services
Services

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

NEXT-GENERATION VOICE

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Customer Premise Equipment
Managed next-gen voice technology.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

CONTACT CENTRE

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Customer Premise Equipment
Managed next-gen voice technology.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Managed and Professional Services

Managed and Professional Services

LEARN MORE

Managed and Professional Services

Managed and Professional Services

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools..

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools..

Next-Generation Voice
Unified Communications
Contact Centre
Calling Services
Services

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

NEXT-GENERATION VOICE

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Hosted Collaboration Solutions
Fully-managed and unified cloud communications.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Hosted Collaboration Solutions
Fully-managed and unified cloud communications.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

CONTACT CENTRE

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Managed and Professional Services

LEARN MORE

Managed and Professional Services

Next-Generation Voice
Unified Communications
Contact Centre
Calling Services
Services

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

NEXT-GENERATION VOICE

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Customer Premise Equipment
Managed next-gen voice technology.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

CONTACT CENTRE

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Customer Premise Equipment
Managed next-gen voice technology.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.

International Voice Services
Reliable U.S. origination to international locations.

Local Voice Services
Traditional telephone and trunking services.

Long Distance and Toll Free Services
Business phone service and toll-free routing.

Next Generation 9-9-9 Services
Modern and managed emergency call services.

Managed and Professional Services

LEARN MORE

Managed and Professional Services

WEBINAR: Moving communications to the cloud

Learn how businesses have adapted their models and communications infrastructures in the post-pandemic workplace to ensure employees and customers experience ongoing voice and UC&C benefits.

WATCH NOW

¹IDC, The UC&C Approach Everyone Agrees On, sponsored by Lumen Technologies, June 2022.