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LUMEN® CLOUD COMMUNICATIONS

Communicate and collaborate with customers virtually at any time and with any device, maximizing your productivity and customer experience with Lumen Cloud Communications

Drive productivity, innovation and engagement

Lumen Cloud Communications provides a simple migration from premises-based systems to a fully managed, cloud enabled calling and collaboration platform. Our reliable, scalable and secure solution provides connectivity over desktop and mobile environments, helping employees and customers stay connected.

Woman viewing her smartphone outside of an office building.

Benefits

Enhance productivity

Enhance productivity

Single interface manages calls, messages and video meetings in one application, streamlining operations. This also avoids or limits IT resource management of end-of-life technology.

Packages designed to meet your needs

Packages designed to meet your needs

Unlimited local and domestic long distance is included in all packages. Users can choose the right service level based on your needs, as well as a cloud PBX with full dedicated Lumen customer support.

Simple migration process and support

Simple migration process and support

Lumen offers a dedicated team to provide a seamless migration, including a streamlined solution for PSTN access with next generation features included. The migration can happen on your timeline, at your pace, for a worry free transition.

Illustration of how cloud communication combines messaging, VoIP and traditional phone service.

Features and Specs

Different packages match your needs:

  • Unlimited Local and Domestic Long Distance
  • User Based Cloud PBX
  • No Soft Client
  • Ext to Ext Dialing
  • Find Me / Follow Me
  • Visual Voice Mail
  • Call Park
  • Paging
  • Auto Attendants
    • Call Groups
    • Call Queues
  • CPE Purchase (Desk Phone / ATA)
  • DIY Phone Install
  • Supported implementation
  • Tier 1 Support

  • Unlimited Local and Domestic Long Distance
  • ALL Standard Features plus:
  • Mobile and Desktop App (Soft Client)
  • Messaging
  • CPE Purchase (Desk Phone / ATA)
  • DIY Phone Install
  • Supported implementation
  • Tier 1 Support

  • Unlimited Local and Domestic Long Distance
  • ALL Advanced Features plus:
  • Collaboration
    • Video Conferencing
    • Screensharing
    • Chat
  • CPE Purchase (Desk Phone)
  • DIY Phone Install
  • Supported Implementation
  • Tier 1 Support

  • Includes Standard Features plus:
  • Addresses alarms, elevators, security, etc.
  • Includes connectivity to LTE network
  • Includes CPE (UPS, ATA, LTE Router)
  • CPE management and monitoring
  • Installation included

Resources