Keep your business agile and competitive with a comprehensive, dynamic contact center platform.
Contact Center White Paper: Spending Increases Fuel CX Transformation Projects
Gain insight on investment trends for CX transformation projects and the strategic considerations to take into account when finetuning your companies CX strategy.
A flexible approach to your contact center
Lumen’s perspective and experience in the contact center space has enabled us to develop a portfolio of contact center offerings that can be customized to meet your current needs and optimized to match your companies CX trajectory moving forward.
Learn more about Lumen Solutions for Contact Center (1:51)
Benefits
End-to-end solutions to transform customer support
- Genesys Cloud Contact Center
- Talkdesk Cloud Contact Center
- Network Services and Applications
- Contact Center and UC&C Consulting
- Customer Premises Equipment
PODCAST: Carriers & CCaaS: What’s the Value-Add?
Gain a better understanding of the added benefits for companies when using their service provider partners to deliver cloud contact center services.
“We have a platform where we can say ‘yes’ to customers who need our help … That platform has kept us going and growing."
Matthew Favier, CMO
Resources
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