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CONTACT CENTER

Keep your business agile and competitive with a comprehensive, dynamic contact center platform.

A flexible approach to your contact center

Drive engagement and cost savings with an adaptable cloud platform, customer-focused services, leading network technology and experienced consultants.

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Benefits

Costs Lower-Dollar

Reduce total cost of ownership

Avoid upfront costs with cloud-based solutions and innovative pricing model.

Voice Unified Communications

Enhance customer experience

Drive efficient, profitable customer interactions with call optimization tools.

Flexibility

Protect sensitive customer information

Detect threats with real-time authentication and fraud prevention.

End-to-end solutions to transform customer support

Cloud Contact Center

Keep up with changing customer demands and safeguard sensitive customer information while minimizing up-front investment.

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Network Services and Applications

Drive customer retention and reduce call handle times with voice-response, queuing and optimization.

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Contact Center and UC&C Consulting

Optimize business performance with a partner that’s delivered 30+ years of contact center success.

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Customer Premises Equipment

Adapt to evolving business needs with next-gen networking equipment that’s secure and fully-managed.

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“We have a platform where we can say ‘yes’ to customers who need our help … That platform has kept us going and growing."

Matthew Favier, CMO

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