See how Dedicated Internet Access works (1:14)
Award-winning solutions and innovation
Best for
Dedicated bandwidth to connect employees & customers, power applications, and enable services like SASE & SD-WAN
Rapid turn up of dedicated internet over a multi service port with flexible bandwidth for changing needs
Global, third-party internet connectivity without the complexity of individually contracting with multiple vendors in-region
High-bandwidth IP Transit service over the Lumen operated AS3356 Internet backbone
Use cases
- Foundational connectivity for real time applications like video and voice
- Supports hybrid networks and branch-cloud connectivity
- Seasonal data usage
- Hybrid/multi-cloud integration
- Event-centric connectivity
- Connectivity to top providers worldwide
- Simplified purchasing process and vendor management
- Increased supplier diversity
- Access to the global routing table
- Efficient routing and data transfer
- Interconnections to high-capacity networks to serve end users
Availability
- North America
- Asia Pacific
United States
Global
- North America
- Asia Pacific
Symmetrical bandwidth needs
Up to 100 Gbps
Up to 30 Gbps
Up to 100 Gbps
Up to 400 Gbps
Billing options
- Flat Rate
- Commit Plus Burst
- Aggregate Commit
- Hourly billing, no term commitment
- Flat Rate
- Flat Rate
- Commit Plus Burst
- Billing Arrangement (ACDR)
Key features
- 99.99% service availability SLA
- Centralized network management, Network Visibility Dashboard, quoting & ordering in Lumen Control Center and Marketplace
- API Business Integration Capabilities
- 99.99% service availability SLA
- Instant activation and bandwidth allocation, and Network Visibility Dashboard in Lumen Control Center
- API Business Integration Capabilities
- Competitive SLAs per region
- Centralized network management in Lumen Control Center
- 99.99% service availability SLA
- Centralized network management, Network Visibility Dashboard in Lumen Control Center
Optional Integrated Solutions
**Listed DIA rate available in limited locations. All pricing is a flat monthly rate, varies by service location, and is available to qualifying business customers purchasing new service in an eligible, continental U.S.-based on-net fiber location. Requires a 36-month term commitment. Listed monthly rates include port, access, and logical service for non-burstable DIA and excludes equipment charges, installation charges, construction charges, building extensions, and taxes and fees, which are additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply. Listed bandwidth varies due to conditions outside of network control, including customer location, equipment, access through a wireless connection, and are not guaranteed.
Customer Stories
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FAQs
DIA service can be ordered using the Lumen DIA Solutions Marketplace or by contacting our Lumen sales team. We will invoice your order. No credit card is required.
As an award winning security provider, we integrate security across the Lumen Network. We’re defenders of a clean internet, utilizing Black Lotus Labs to proactively disrupt ~150 C2s per month through takedowns and notifications. We also offer a full suite of Lumen® Managed Security solutions with integrated platform applications and managed firewalls that embed high fidelity intelligence, automatic threat detection and proactive response directly into our platform services—so you can identify and mitigate cyberattacks before they do harm.
Start by selecting your term, port bandwidth size and whether you need Flat Rate or Commit Plus Burst. Then, just choose your peak data rate and receive an itemized quote. You may supply your own router, or Lumen can provide Managed Router service for an additional monthly recurring charge. Simply select the Managed Router option in Marketplace, and a pre-defined router based on your port type will be included with the order. You can also opt to have us manage the service installation from the demarc point to your office suite by selecting the Building Extension add-on option. After you submit your order, you will receive an order number for reference. We’ll contact you to confirm the date of your building extension service and send email updates as your order progresses. You’ll receive a connection notification via email and in the Lumen Control Center customer portal when installation is complete. View your invoices anytime in the Lumen Control Center.
Visit the Lumen readiness page for details on DIA activation, including how to prepare for and activate service and how to get help during activation, as well documentation on how to access your customer portal and other important service information.
Chat and call options are available to provide any help or answers to questions you may have about your order, and you can also check your order progress via the Lumen Control Center. Your account management and support teams are available to guide you through the process. You may call 844-434-0323 for further assistance.
Your estimated delivery date will be calculated when you configure your internet service. If you require assistance, please contact us via chat or 844-434-0323.
Yes, you can instantly configure and price the requirements for validated service locations before you submit an order. Some locations require further evaluations before a final price is returned.
Resources
1Center for Applied Internet Data Analysis (CAIDA), AS Rank, April 2025.
Not all products and services are available in all regions and countries; please contact a representative near you for details.
