Lumen help
Readiness: overview
Activate your service quickly
The service-delivery process doesn't have to be complicated. Consider this your to-do checklist as we take you from entering your order through accepting your service and introducing you to your billing and service assurance team.
Step 1: Order
Just like you, we want to get it right the first time. Our first step is to make sure that we are starting with the right information, especially in these areas:
Step 2: Install
Do you know the most common reason activations get delayed? Issues with your equipment room. Follow these steps to help prevent delays:
Step 3: Activate
Now that your service has been installed, it’s time to activate it! Here are some details you need to know to turn up and start using your new service:
Step 4: Manage
Once your service is up and running, access tools to help you manage your service. We work to help ensure everything goes right, but if and when the need arises, we can help you get your questions answered.
- Topics covered on this page:
- Handbooks
- Readiness
Product help