CLOUD VOICE

Elevate calling and collaboration to the cloud

Call and collaborate virtually anytime, with any device. Maximize productivity and CX with agile cloud‑based communications solutions.

CLOUD VOICE

Elevate calling and collaboration to the cloud

Call and collaborate virtually anytime, with any device. Maximize productivity and CX with agile cloud‑based communications solutions.

Drive innovation and engagement

Lumen® Cloud Voice solutions provide a fully managed, cloud-enabled calling and collaboration platform. Our reliable, scalable and secure communications solutions provide connectivity over desktop and mobile environments to help keep employees and customers connected.

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Drive innovation and engagement

A person sits at a desk and participates in a video call on a desktop computer.

A person sits at a desk and participates in a video call on a desktop computer. PlayButton

Learn how Lumen Cloud Voice enables flexible, efficient collaboration for your business (0:59)

Why Lumen?

A person in a white sweater sits at a table with a laptop and office supplies.

Streamlined operations

Enhance workflows and productivity with managed calls, messages and videos on a single interface.

Streamlined operations

Enhance workflows and productivity with managed calls, messages and videos on a single interface.

Single trusted provider

Direct PSTN access allows you to enhance customer and employee experiences with speed and scale.

Single trusted provider

Direct PSTN access allows you to enhance customer and employee experiences with speed and scale.

Pricing

Essentials

Estimated starting at

$11.50

per month, per user**
Minimum 250 users and 60‑month term required

Get quote

Essentials

Estimated starting at

$11.50

per month, per user**
Minimum 250 users and 60‑month term required

Plus

Estimated starting at

$17.50

per month, per user**
Minimum 250 users and 60‑month term required

Get quote

Plus

Estimated starting at

$17.50

per month, per user**
Minimum 250 users and 60‑month term required

Premium

Estimated starting at

$22.50

per month, per user**
Minimum 250 users and 60‑month term required

Get quote

Premium

Estimated starting at

$22.50

per month, per user**
Minimum 250 users and 60‑month term required

Unlimited local and domestic long distance

Extension dialing

Visual voicemail

Find me/follow me

Call park

Paging

Auto attendants

DIY phone installation

Supported implementation

Info Hover (Optional)

Tier 1 support

Soft client

Messaging

Collaboration

CPE purchase: desk phone or analog telephone adapter (no Bring-Your-Own)

*Listed rates are available to qualifying business customers purchasing new service for an eligible U.S. location or limited international locations. Rates require minimum purchase as listed and a 60-month term commitment. Monthly rates include listed features and exclude one-time set up charge, applicable monthly usage, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Additional restrictions, terms and conditions apply.

FAQ

Lumen Cloud Voice is a fully managed, cloud‑enabled calling and collaboration platform. With three tiers of service levels and the ability to integrate with existing systems, Cloud Voice enables reliable, secure communications to help keep your employees and customers connected.

With Lumen Cloud Voice, you have direct access to the PSTN, giving you enhanced control, scalability and speed in service delivery. Our network also includes embedded security protocols with white-glove resources for seamless implementation and management.

Lumen operates all elements of the network, including direct access to the PSTN. Additionally, the service can be integrated into existing UC&C environments.

Lumen Cloud Voice combines application resources with network experience. It integrates with your existing voice and UC&C environments for unified service delivery, saving valuable IT time and resources. With flexible packages and streamlined costs, Lumen Cloud Voice delivers a voice, collaboration and video experience your team can trust.

Yes. Lumen Cloud Voice includes an embedded security practice, eliminating the need for bolt-on solutions or other vendors to implement or manage security.

In addition to a streamlined interface and a simple migration process, the platform includes branded collaboration capabilities, providing remote work environments with high-quality voice and data services.

We offer full white-glove resources to enable your success and provide seamless implementation and management. Contact us anytime to get the help you’re looking for.

Because Lumen Cloud Voice runs on our network and integrated platforms, your business can expand capacity as needed through software updates and user-based billing.