VOICE COMPLETE

Voice & SIP trunking services that minimize costs

Simplify enterprise communications with integrated voice solutions.

VOICE COMPLETE

Voice & SIP trunking services that minimize costs

Simplify enterprise communications with integrated voice solutions.

The intelligent path to a simple conversation

Lumen® Voice Complete® is a comprehensive, global solution featuring integrated voice and SIP trunking services. Use cloud‑ready SIP services and APIs to maximize voice performance, enhance reliability and simplify management without having to replace TDM technology.

The intelligent path to a simple conversation

Lumen® Voice Complete® is a comprehensive, global solution featuring integrated voice and SIP trunking services. Use cloud‑ready SIP services and APIs to maximize voice performance, enhance reliability and simplify management without having to replace TDM technology.

Close-up of a customer service representative wearing a headset and focused on a conversation.

Why Lumen?

Person in a blue shirt sitting at a desk talking to another person sitting across from them

Save time and money

Centralize voice traffic and share idle call capacity with a customized plan to stretch your budget while you maximize efficiency with failover protection.

Save time and money

Centralize voice traffic and share idle call capacity with a customized plan to stretch your budget while you maximize efficiency with failover protection.

Businessperson in a tan suit jacket standing next to a desktop monitor while talking to two other people sitting at a desk.

Simplify vendor and technology management

Streamline enterprise communications with a comprehensive single-vendor voice and SIP trunking offering unified pricing, SLAs and invoicing.

Simplify vendor and technology management

Streamline enterprise communications with a comprehensive single-vendor voice and SIP trunking offering unified pricing, SLAs and invoicing.

Pricing

Pricing

Lumen® Voice Complete®

Measured plans starting at


$8

per concurrent call path, per month*
12‑month term required

Lumen® Voice Complete®

Measured plans starting at


$8

per concurrent call path, per month*
12‑month term required

Cloud-ready flexible SIP trunking


Encryption


Advanced 911 features


IP or TDM PBX direct connections to PSTN


Calling capacity

  • Telephone numbers
  • Local
  • Long distance/national
  • Toll free/freephone
  • Emergency services
  • International

Built-in network diversity levels and configuration


Access options

UC&C options

Seamlessly integrates with Zoom, Microsoft and Cisco UC&C platforms

Signaling

SIP and TDM equipment supported

APIs

OAuth 2.0 and Base64 encoding in the authorization header


Swagger/OpenAPI specification 3.0 with downloadable files


Synchronous and asynchronous response


Webhook/call backs


Test environment functionality


Microservices


Advanced feature manager portal


*Listed rates are available to qualifying business customers purchasing service for an eligible U.S. location or limited international location. Requires a minimum term commitment as listed. Measured plans include the listed per user CCP charge and a usage rate for local minutes which can be found in the appropriate rate sheet. Monthly rates include listed features and exclude applicable monthly usage, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Additional restrictions, terms and conditions apply.

Customer Stories

FAQs

Lumen Voice Complete is a comprehensive global solution featuring integrated voice and SIP trunking services. It uses cloud-ready SIP services and APIs to maximize voice performance, enhance reliability and simplify management without needing to replace TDM technology.

Lumen Voice Complete centralizes voice traffic and shares idle call capacity across your organization with a customized plan to help stretch your budget further. It also drives operational efficiency with built-in failover protection to minimize disruptions.

The estimated starting price for Lumen Voice Complete is $8 per concurrent call path, per month, with a 12-month term required. This rate includes listed features but excludes applicable monthly usage, optional add-on products and services, taxes and fees.

Lumen Voice Complete supports IP or TDM PBX direct connections to PSTN, local, long distance/national, toll-free/freephone, emergency services and international calling. It also offers advanced 911 features and built-in network diversity levels and configuration.

Access options include Lumen IP VPN, Lumen Dedicated Internet Access and the ability to bring your own bandwidth. It also supports unified communications and collaboration (UC&C) options certified by Cisco and Microsoft.

Lumen Voice Complete offers APIs with OAuth 2.0 and Base64 encoding in the authorization header, Swagger/OpenAPI specification 3.0 with downloadable files, synchronous and asynchronous response, webhook/callbacks and test environment functionality.

Resources

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

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800‑871‑9244