Learn more about Lumen® Solutions for Zoom (1:59)
Best for
Large organizations requiring a UCaaS solution that includes Meetings, Phone, Chat and Contact Center
Public sector and government organizations needing a secure and easy‑to‑use UC&C platform with multiple base plans available
FedRAMP certified
HD video and audio meetings
Up to 1,000 video participants, 49 on‑screen videos
Up to 1,000 video participants, 49 on‑screen videos
Centralized IT management and remote assistance
Built-in collaboration tools
Ambient noise cancellation
Performance optimization
Audio and video, based on network and device performance
Audio and video, based on network and device performance
Custom meeting configuration
Virtual backgrounds and filters
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Info Hover (Optional)
In-meeting content encryption of shared content
256‑bit AES and 256‑bit TLS encryption
256‑bit AES and 256‑bit TLS encryption
Recording control, watermark screen grabs
Optional add‑ons
Lumen® Enablement Services for UC&C
*Listed rate available to qualifying business customers purchasing service for an eligible, continental U.S. location. Requires a 36-month term commitment and minimum purchase as stated. Monthly rate includes features listed and excludes network connectivity, applicable monthly usage, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.
**Listed rates are available to qualifying public sector and government customers purchasing services for eligible U.S. locations. Rates are standard, per user per month with a 36-month term and exclude charges for installation, activation, network connectivity, applicable monthly usage, optional add-on products and services, taxes, fees and surcharges. Services not available everywhere. Lumen may change, cancel or substitute offers rates and services or vary them by service area at its sole discretion without notice. Additional Zoom for Government base plans and licenses are available for purchase. Additional restrictions, terms and conditions apply.
FAQs
Zoom Meetings offer HD video and high-quality audio, with up to 1,000 video participants, customizable virtual backgrounds, breakout rooms and an easy, one-click start. Zoom provides support for mobile, desktop and conference rooms, as well as local and cloud recording with transcripts. Some other key features of Zoom Meetings include multi-screen sharing, co-annotation, polling, live chat, mobile screen sharing, mobile scheduling and Siri integration.
Zoom Phone is a secure AI-powered cloud phone system. It provides centralized management for admins and gives employees the flexibility to manage calls from virtually anywhere, on any device. Zoom Phone benefits range from cloud calling connectivity options and call recording to intelligent call routing and emergency call enhancements.
Zoom Contact Center enables businesses to deliver prompt, accurate and highly personalized customer experiences that enhance engagement. It offers a unified communications and contact center experience, intelligent self-service and routing, video-optimized direct engagements and seamless handoff with chat history.
Built on Zoom’s secure video platform, Zoom Webinars make it easy to stream to third-party platforms, embed video into a web page and send a single link to all attendees. Using either Zoom Meetings or Zoom Webinars, Zoom Sessions allow for more engagement in single-session events. Zoom Events simplify event management with advanced features for multi-session, multi-day, virtual or hybrid events.
Zoom Docs is a flexible AI-powered workspace that, as a part of Zoom, assists with creating documents, project and data management and building wikis. It helps teams to manage their workflows, stay organized, accomplish tasks and more. Zoom AI Companion can even populate documents with content from Zoom Meetings and generate content based on previous discussions.
Because an uncompromising commitment to customers is paramount at Lumen, we enable a simple path to digital transformation, enhanced support and reliable network experience. As your hands-on solutions partner, we offer next-generation cloud and hosting solutions, as well as adoption assistance.
The Zoom Event Services team helps plan, support and produce high-quality virtual, live and hybrid events. They offer a wealth of guidance across the entire Zoom platform.
All technical support is provided by Lumen through our standard customer support process. If we cannot solve the technical issue, we will collaborate with the Zoom support team.
If the customer has BYOC, we will refer them to their local PSTN service provider (which may or may not be Lumen) for issues identified as PSTN related.
You can get started by contacting us. We will help tailor a solution that fits your organization’s needs.
Not all products and services are available in all regions and countries; please contact a representative near you for details.
