Compliance and Audit

Compliance and Audit

Compliance & Audit

Lumen knows that maintaining proper security and compliance programs is critical to supporting and protecting our customers, meeting their compliance requirements, and meeting regulatory compliance and standards. We partner with external auditors to perform an assortment of annual assessments which provides our customers with confidence in our security through attestations and certifications that meet stringent security and regulatory requirements.

There is no official federal certification required to prove an organization is HIPAA compliant. Lumen‑covered entities and business associates can self‑certify their compliance, which means certifying that they comply with HIPAA regulations.

Lumen uses an external auditor to perform an assessment and evaluate our HIPAA compliance on certain products and services. The assessment was performed against the HIPAA Security Rules and Breach Notification requirements.

For compliance‑related inquiries, please contact your authorized Lumen representative. If you are unaware of who your representative is, please visit our Contact Us page

  • HIPAA Contact Center Services (CCS) Report – Lumen
  • HIPAA Hosted Collaboration Solution (HCS) System Report – Lumen
  • HIPAA Technology Solution Services Report – Lumen.