NEXT-GEN VOICE

Modernize to meet the hybrid reality

Find the right fit to evolve your legacy voice with our four-question quiz.

Lumen voice solutions

Evolve your legacy voice and calling solutions with Lumen® Next-Gen Voice and take control of your workplace environment.

Investing in workplace collaboration

$190+

average first-year cost savings per employee1

$190+

average first-year cost savings per employee1

$300+

average first-year revenue increase per employee 1

$300+

average first-year revenue increase per employee 1

22.2%

average first-year productivity gain1

22.2%

average first-year productivity gain1

Compare featured solutions

SIP Trunking

Estimated starting at


$15

per session, per month*
12-month term required

Special offer available for Lumen legacy voice customers only

SIP Trunking

Estimated starting at


$15

per session, per month*
12-month term required

Special offer available for Lumen legacy voice customers only

Voice Complete®

Estimated starting at


$14

per concurrent call path, per month*
12-month term required

Special offer available for Lumen legacy voice customers only

Voice Complete®

Estimated starting at


$14

per concurrent call path, per month*
12-month term required

Special offer available for Lumen legacy voice customers only

Specialty Lines

Estimated starting at


$47.50

average per line, per month*
60-month term required

Specialty Lines

Estimated starting at


$47.50

average per line, per month*
60-month term required

*Listed rates are available to qualifying business customers purchasing service for an eligible U.S. location or limited international location. Monthly rates require a term agreement as indicated above, include the listed features and exclude applicable monthly usage, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Additional restrictions, terms and conditions apply..
 

**Offer available to qualifying business customers purchasing new Lumen LCC Specialty Lines service in eligible continental U.S. locations. Requires minimum of 25 customer locations and trial is for up to 60 days at 1 specific site location, up to 8 lines. Customer must notify Lumen in writing before the end of the trial to terminate service. Billing for service will begin at the end of the trial. If customer terminates service after trial, the CPE must be returned within 30 days after trial termination and customer will be billed for site survey and installation costs of $1,170. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.
 

Gray Notch

Support and service options

Lumen® Managed & Professional Services

Get the dedicated advisory, project and management expertise you need to amplify the value of your next-gen voice investment.

Lumen® Managed & Professional Services

Get the dedicated advisory, project and management expertise you need to amplify the value of your next-gen voice investment.

Customer stories

South Dakota Logo

Advancing public safety statewide

South Dakota looked to Lumen to modernize its 9-1-1 system to support residents and visitors.

Woman with headset responding to computer screen prompts with colleague pointing at data on the monitor.

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Call Sales
800-871-9244

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

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sales callback

Call Sales
800-871-9244

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Request a
sales callback

1Metrigy Research, Workplace Collaboration 2023-24, 2023.