Delivery Methods: Self-service via our Edge Services Portal and Control Center
See how Edge Bare Metal works (1:30)
Service Activation Time
Account setup is completed with just a few clicks and Edge Bare Metal servers are designed to be available in an hour or less to minimize organizational downtime.
Provisioning and security
Dedicated servers provisioned via our intuitive Control Portal or API calls
Isolated environment as opposed to multi-tenancy
Performance and scaling
Unified, consistent operations across CPU, memory and storage
Quick ramp up for large numbers of customer-provided containers
Prices shown are estimates and dependent on configurations.
Estimate starting at
$497 per month*
Estimate starting at
$1,728 per month*
Estimate starting at
$3,708 per month*
Utilization
100%
100%
100%
Cores
10
32
32
RAM
96 GB
384 GB
768 GB
Storage (SSD)
480 GB
7,680 GB
32,200 GB
Self-service ordering
Multiple operating systems
Pay-as-you-go and term-based billing
Container bin packaging for more efficient hardware use
Flexible server and storage configurations
Intuitive self-service dashboard
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Dedicated servers provisioned via our Control Portal or API calls.
Isolated environment as opposed to multi-tenancy
Creation of Admin, Tenant and User-Based roles
Quick ramp up for large numbers of containers
*Listed rates are monthly estimates, as configured. Prices are for United States data centers only. Not all configurations are available in all data centers. Resources charged hourly, even when bare metal servers are powered off. Monthly estimates based on 720 hours in a month, 30.42 days in a month 4.35 weeks in a month based on available locations. Charges are presented in the Estimator as a point in time estimate based on selections you choose in the tool, and as of the date it is created. The estimate cannot and should not be relied on as a final monthly price and is not a guarantee of the actual amounts you will owe and be responsible for paying if you elect to purchase and activate Edge Computing Solutions. Monthly estimate of charges does not reflect variability of month-to-month usage, applicable monthly recurring charges or any other setup fees, taxes, connectivity, bandwidth or other applicable charges or fees associated with activated services. Lumen reserves the right to update this pricing estimator and prices presented on it at any time without notice. Does not include operating system/software licensing cost. Build a quote for actual pricing and geographic availability.
Support and Service Options
Lumen offers multiple ways for you to get support for Edge services. Our Edge Customer Care team is available and ready to assist 24/7 by phone at the regional toll-free numbers below.
Support
24/7 support: online (knowledge base), chat, email/ticket, or phone
24/7 health monitoring and incident resolution of the Lumen Edge systems (e.g., physical servers, orchestration systems, virtualization management systems, data center hosting services, network architecture, and storage systems).
Public Internet connectivity latency/interruption within the Lumen Edge system (e.g., between servers).
Determine that the server is ON/active and is reachable
Support by phone
You can reach our Lumen Edge Customer Care specialists by phone 24/7/365 using the following numbers:
Our team will need the following information from you:
Contact information: name, email, and phone number
Edge Services portal tenant URL (the URL you use to sign in)
Company billing account number (BAN)
Description of issue
FAQs
Each server is assigned its own IPv4 /29 subnet. The first three IP addresses are assigned to the upstream routers, with the fourth address assigned to the server. The 5th and 6th IP addresses are unassigned and you can use then on your server.
1st IP – router default gateway
2nd IP – reserved for router1
3rd IP – reserved for router2
4th IP – assigned to server
5th IP – unused/available
6th IP – unused/available
Currently, we don't support additional IP space. You can use only the /29 subnet that is assigned to the server.
Each Edge Bare Metal size server has four 25-Gigabit Ethernet interfaces, with two interfaces on each of two separate NIC cards. By default, all four interfaces are placed into a single link access group (LAG) or bond utilizing LACP for individual link monitoring.
Each server connects to two switches: 2x 25GE to switch A and 2x 25GE to switch B. These switches are in the same physical rack as the server. Each of these switches have multiple 100GE fiber connections to multiple other switches in the data center that create an ethernet switching fabric. This switching fabric can sustain full traffic capacity with any single switch or link failure.
Note: This switch redundancy means that a server can always expect up to 50 Gbps of throughput, even if one of its directly connected switches were to fail. While a server does have 100 Gbps of total bandwidth capacity, half of that is redundant.
Egress from the data center’s switch fabric to either the Internet (AS3356) or the MPLS IP VPN network (AS3549) is provided by two diverse provider edge (PE) routers—one pair for each network. These PE pairs connect to a corresponding pair of switches in the fabric. Traffic can be forwarded through both PEs and will switch over automatically upon failure of a PE, switch, or the link between them. This dual-routing path is important to remember when using traceroutes or other reporting. PE1 may be active today but PE2 becomes the active path tomorrow.
Edge Bare Metal allows you the benefit of self-service management of costs associated with your bare metal servers. You are automatically entered into a pay-as-you go model that allows the flexibility to provision or delete servers on-demand, as your budget and business needs change. You can also enter into a term-based billing contract with spend discounting. To learn more about term-commit options, contact your Lumen account specialist.
Billing starts once a bare metal server has been successfully provisioned. You are billed based on the configuration selections outlined above for each bare metal server instance created. You will be invoiced monthly, in arrears, for your total Edge Services billable charges for active services during that billing period.
The power states and applicable billing for an Edge Bare Metal server are as follows:
Lumen charges for deleted servers based on the configuration, network charges, and other applicable services tied to the server during the up time of the server during a billing cycle.
For current features, pricing estimates, and supported currencies, visit the Edge Price Estimator.
Provisioning a bare metal server has multiple cost factors which are outlined below:
Location: the hourly cost for a bare metal server can vary by location. Use the Edge Price Estimator to see the various hourly prices per location.
Bare metal server configurations: the hourly cost for a bare metal server can vary by the configuration type. Use the Edge Price Estimator to see the various hourly price per configuration type.
Bare metal operating system: the licensing cost for a bare metal server can vary by the operating system type and version. Use the Edge Price Estimator to see the various licensing cost per OS type. Currently, we offer only free, open-source operating systems, but will be adding more operating systems in future releases.
Network type: the cost for a bare metal server can vary by network type and usage. Currently, we only offer public internet, but will be adding more network types in future releases.
You can view your Edge Bare Metal invoices online. Control Center lists your previous 24 months of bills. (You can also access Control Center directly from the Edge Services portal under the Support tab.)
