Lumen help

Porting: LSR/CSR Online portal (SPID 7343)

Use the LSR/CSR Online portal for porting from the legacy Global Crossing SPID: 7343. Lumen does not accept manual LSR or CSR requests. You must submit all requests through the LSR/CSR Online portal.

Using the LSR/CSR Online portal

General topics

Contacts for SPID 7343 (formerly Global Crossing)

For service issues, expedite requests, or other issues, please start at level 2.

Hours of operation & holiday schedule

Porting after hours



Letter of agency (LOA) on file

Disconnect requests & ancillary services

Concurrence requests