Lumen help

Porting support: LSR/CSR Online portal (SPID 7343)

Contacts for SPID 7343 (formerly Global Crossing)

For service issues, expedite requests, or other issues, please start at level 2.

Hours of operation

Porting after hours

Intervals

Expedites

Letter of agency (LOA) on file

Disconnect requests & ancillary services

Concurrence requests