We're committed to making it easy to do business with us and to provide you with secure, reliable connections when, where, and how you need them. Our team works quickly to answer questions and resolve any concerns you may have along the way.
- Questions about your order: click to chat with an order expert
- Billing, customer service, and product-related questions: click to chat on lumen.com or call 800-871-9244
- Repair issues (after activation): create a repair ticket or call 877-453-8353 (option 1, then 2, then 4, then 2)