Lumen help
Control Center: Orders
With Control Center, you can manage your organization's services and
orders online. You can also view information about our latest products
and services and check locations to see if they qualify for new or
additional services.
You can also use Control Center to build a
single quote or multiple quotes at once (bulk quoting) to get pricing
for select products and services. You can also revise an existing quote
request or refresh an expired one. Once you get pricing on your quote,
you can turn it into an order.
Viewing and tracking orders
Placing orders
Managing your changes requests
Making changes to your Voice Complete service
- Adding a phone number to your Voice Complete service
- Porting a phone number to your Voice Complete service
- Changing the calling name for a Voice Complete phone number
- Adding or changing the directory listing for a Voice Complete phone number
- Adding the Mobility Feature Pack to a Voice Complete phone number
- Removing the Mobility Feature Pack from a Voice Complete phone number
- Creating a change request for Voice Complete
- Updating an existing toll-free number for Voice Complete
- Reserving a new toll-free number for Voice Complete
- Porting a toll-free number to your Voice Complete service
- Creating a change request for Voice Complete toll-free services in North America
Managing Dynamic Connections
Creating Dynamic Connections
- Creating a connection between two My Location endpoints
- Creating a connection between a My Location endpoint and an Amazon Web Services (AWS) Hosted VIF
- Creating a connection between a My Location endpoint and Microsoft Azure
- Creating a connection between a My Location endpoint and Microsoft Azure Gov
- Creating a connection between a My Location endpoint and Google
- Creating a connection between a My Location endpoint and IBM Cloud
- Creating a connection between a My Location endpoint and Oracle
- Creating a connection between a My Location endpoint and Oracle Gov
- Creating a connection between a Google location and an Oracle location
- Creating a connection between Microsoft Azure and Microsoft Azure Gov
- Creating a connection between two Amazon Web Services (AWS) Hosted VIFs
- Creating a connection between two Google locations
- Creating a connection between two IBM Cloud locations
- Creating a connection between two Microsoft Azure Gov locations
- Creating a connection between two Microsoft Azure locations
- Creating a connection between two Microsoft Azure Gov locations
- Creating a connection between two Oracle locations
- Creating a connection between two Oracle Gov locations
Managing Dynamic Connections
Managing Wholesale orders
Product help