With Control Center, you can manage your organization's users,
permissions, and accounts. Create users, assign permissions and
accounts, run reports, etc. You can even create additional system
administrators to help you manage everything.
As a Control Center system administrator, you can manage users and their permissions for your organization. When you create a new user, they'll receive emails with their username, login instructions, and a temporary password. If a user's job duties change, you can update their profile to change the features they can access in Control Center. You can also make additional system administrators (who have access to everything under your enterprise ID and can make changes to users on your behalf if you're unavailable).
As a system administrator, you can also manage the accounts on your enterprise ID and which users at your organization can access and manage those accounts. You can also work with your Lumen representative to manage which accounts appear on which enterprise ID, consolidate enterprise IDs, or split accounts off onto an new enterprise ID.
Lumen uses the Account Documents page to hold key documents related to your serivces. We also use this page to hold some reports you request—such as badge holder reports or access log reports for your colocation service.
Use account groups to simplify how you manage your accounts in Control Center. Account groups let you create custom views showing a set of accounts and to add accounts (as a group) to user profiles so they can manage services on those accounts.
Security tokens add a second layer of authentication for users who need to view and manage services such as
Adaptive Network Security, Adaptive Threat Intelligence, DDoS Hyper,
DDoS Mitigation Service, Encrypted Wavelength, and NG9-1-1. You can issue, reissue, and remove security tokens for users in your organization.