With Control Center, you can manage your organization's users, permissions, and accounts. Create users, assign permissions and accounts, manage two-factor authentication, etc. To help you manage everything, you can even create additional system administrators—there's no limit on the number of administrators you can have.
Not a Control Center system administrator? Learn how to find your system administrator to get what you need.
As a Control Center system administrator, you can manage users and their permissions for your organization. When you create a new user, they'll receive emails with their username, login instructions, and a temporary password. If a user's job duties change, you can update their profile to change the features they can access in Control Center. You can also make additional system administrators (who have access to everything under your enterprise ID and can make changes to users on your behalf if you're unavailable):
As a system administrator, you can also manage the accounts on your enterprise ID and which users at your organization can access and manage those accounts. You can also work with your Lumen representative to manage which accounts appear on which enterprise ID, consolidate enterprise IDs, or split accounts off onto an new enterprise ID:
Two-factor authentication adds a second layer of protection for Control Center user profiles. As a system adminstrator, you can add 2FA to any/all users on an enterprise ID. Once you add 2FA to a user's Control Center profile, they can set up two-factor authentication. Users can also add 2FA or re-enroll 2FA for their user profile.
To view and manage services such as Lumen® Adaptive Network Security, Lumen® Adaptive Threat Intelligence, Lumen® DDoS Hyper®, Lumen® DDoS Mitigation Service, Lumen® Encrypted Wavelength, and NG9-1-1, you must have two-factor authentication on your user profile (in addition to the Manage Security Solutions permission).
As a Control Center system administrator, you can create and manage notification settings for Control Center users in your organization and even create email notifications for people who don't have access to Control Center:
You can store documents in Control Center (up to 15 MB each, 50 GB total storage per enterprise ID) for Lumen and your organization to access. You can store four types of documents: General and Services are retained for six months, Colocation and Security are retained for two years. You can also download reports you request, such as badge holder reports and access log reports for your colocation service as well as a list of services on an enterprise ID (with related services included).
Control Center stores the mobility user, circuits, and associated passwords for remote users and sites on a Lumen® Secure Access service.
As a Control Center system administrator, you can manage Radius users for your organization. Radius users have access to manage Lumen® Secure Access Mobility and Lumen® Managed Network Services CLI (command-line interface).