Control Center: Admin

With Control Center, you can manage your organization's users, permissions, and accounts. Create users, assign permissions and accounts, run reports, etc. You can even create additional system administrators to help you manage everything.

As a Control Center system administrator, you can manage users and their permissions for your organization. When you create a new user, they'll receive emails with their username, login instructions, and a temporary password. If a user's job duties change, you can update their profile to change the features they can access in Control Center. You can also make additional system administrators (who have access to everything under your enterprise ID and can make changes to users on your behalf if you're unavailable).
 

• Creating a new user
• Adding an existing user to another enterprise ID
• Creating a system administrator
• Changing Control Center administrators
• Changing user permissions
• Viewing profile information for a Control Center user
• Updating profile information for a Control Center user
• Resetting the password for a Control Center user
• Deactivating or reactivating a Control Center user

As a system administrator, you can also manage the accounts on your enterprise ID and which users at your organization can access and manage those accounts.
 

• Viewing a list of all your Lumen accounts
• Moving Control Center accounts from one enterprise ID to another
  
• Changing a user's assigned accounts
• Adding accounts to your enterprise ID
• Turning self registration on or off for an enterprise ID
• Merging Control Center enterprise IDs
• Requesting a new Control Center enterprise ID
• Viewing a list of account documents
• Adding an account document
• Downloading an account document
• Deleting an account document
• Exporting a list of account documents
  

• Creating an account group
• Updating an account group
• Renaming an account group
• Deleting an account group
• Changing the default account group view
• Managing Voice Complete features—use the Voice Feature Management portal to activate, deactivate, and manage  Voice Complete features on your users’ phone numbers
• Radius Users—administer user accounts for Secure Access Mobility and Managed Network Services CLI (Command-Line-Interface) Access
• Secure Access—view the circuits and pre-shared passwords on your Secure Access site and mobility products
• Business Line Features—manage features for business line phone numbers associated with your account