Porting support (for carriers)
Access guidelines and tools for carriers to port out phone numbers from various Lumen entities.
Note: If you're an end-user whose number is porting and you have questions, please work directly with your carrier.
Porting holidays
Lumen is closed for the following holidays:
- Labor Day: September 1, 2025
- Thanksgiving Day: November 27, 2025
- Day after Thanksgiving: November 28, 2025
- Christmas Eve: December 24, 2025
- Christmas Day: December 25, 2025
- New Year's Day: Januaury 1, 2026
- Martin Luther King Jr. Day: January 19, 2026
- Lumen Wellness Day: March 13, 2026
- Memorial Day: May 25, 2026
- Independence Day: July 3, 2026
Questions? Call 866-697-5881, option 3, then 1 (6:00 am–6:00 pm MT)
