Lumen help

Porting: Overview

Porting holidays

Hours of operation

Porting request types: simple, complex, and projects

Customer service records (CSRs)

Requesting a port out from a Level 3 SPID (local service request)

Project porting

Status updates

Same-day requests to supp or cancel

Concurrence requests



Port-out policy

Porting toll-free numbers

Requesting a customer service record (CSR)

Ordering intervals

Procedures for project orders (100+ numbers)

Policies and processes for all port-out requests