Using Control Center, you can manage Lumen® VoIP Enhanced Local (ELS) and Lumen® Local Inbound (LI) services. VoIP Enhanced Local service includes inbound and outbound calling and enhanced 911 (E911); supports inbound and outbound traffic for two‑way calling, with directory listing, directory assistance, caller ID, CNAM customer name database, and line information database (LIDB). Local Inbound is a geo‑independent VoIP solution and supports one‑way, inbound traffic only, with no supported features, though it can be set up with an outbound trunk to support outbound calls.
Porting phone numbers to Lumen? Download the letter of authorization template to get started.
Access APIs to manage VoIP Enhanced Local and Local Inbound service using Developer Center. Reserve phone numbers; create orders to install, change, or disconnect phone numbers; and more.
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Questions? Call 866-697-5881, option 3, then 1 (6:00 am–6:00 pm MT)