Control Center: General topics

Control Center helps you more efficiently manage your Lumen services. Most of the topics for how to use Control Center are covered on the overview page for the tab where you complete that task: Admin, Inventory, Orders, Service Management, Reports, Billing, and Shop.

The topics below are accomplished from the dashboard, from the icons and menus in the upper-right corner, or from the Control Center login page.

• Registering yourself as a Control Center user
• Choosing a Control Center username or password
  
• Signing in to Control Center for the first time
• Signing in to Control Center
  
• Retrieving your username or password
• Troubleshooting login problems

• Updating your Control Center profile
• Changing your time zone preference
• Changing your Control Center password
• Setting a custom name for an enterprise ID
• Switching between enterprise IDs
  
• Setting a default enterprise ID for your user profile
• Finding your Control Center system administrator

• Exploring the Control Center dashboard
• Control Center release notes
  
• Updating your web browser
  
• Clearing your browser cache, cookies, and history
• Viewing the status of an order without signing in
• Viewing the status of a ticket without signing in
  
• Using Control Center on a mobile device