Control Center: General topics

Control Center helps you more efficiently manage your Lumen services. Most of the topics for how to use Control Center are covered on the overview page for the tab where you complete that task:
 

• Admin
• Inventory
• Orders
• Service Management
• Reports
• Billing
  
  

The topics below are accomplished from the dashboard, from the icons and menus in the upper-right corner, or from the Control Center login page.

• Turning Control Center notifications on and off
  
• Viewing a list of your Alert Center notifications

• Registering yourself as a Control Center user
• Choosing a Control Center username or password
  
• Signing in to Control Center for the first time
• Signing in to Control Center
  
• Retrieving your username or password
• Troubleshooting login problems

• Updating your Control Center profile
• Changing your time zone preference
• Changing your Control Center password
• Checking your Control Center permissions
• Finding your organization's Control Center system administrator

• Using Control Center on a mobile device
• Viewing the status of an order without logging in
• Viewing the status of a ticket without logging in
  

• What's new in Control Center? (Control Center release notes)
  
• Exploring the Control Center dashboard
• Setting a default enterprise ID for your user profile
• Clearing your browser cache, cookies, and history
• Updating your web browser
  
• Troubleshooting Internet, modem, and email issues