Control Center offers a range of reporting options for you to check the performance of your services. Options include network performance and usage to make it easier to manage your service. Control Center also offers billing reports to help you monitor your Lumen invoices.
Use Network Visibility to monitor or review performance of your Lumen network services. To quickly find a location or service, start typing it in the search field.
Use Dynamic Capacity to add capacity on an eligible circuit: real-time, scheduled, or utilization-based updates to bandwidth:
Use Control Center to create requests for new or diverse paths for Lumen® Wavelength and Enhanced Wavelength services:
You can view an interactive network map to access route and location information:
You can use Control Center to monitor your Lumen® Voice Complete® service. From inventory and utilization to call records, you can view and download reports to better manage your service.
Using Control Center you can request one-time or recurring local service inventory reports: customer service records, primary interexchange carrier (PIC) reports , or direct inward dialing reports.
Service reporting for 8XX, ANI, and Card services:
Depending on your permissions and which products you've purchased, these reporting tools are available under the Monitoring tab: