Lumen help
Control Center offers a range of reporting options for you to check the performance of your services. Options include network performance and usage to make it easier to manage your service. Control Center also offers billing reports to help you monitor your Lumen invoices.
Use Network Visibility to monitor or review performance of your Lumen network services. To quickly find a location or service, start typing it in the search field.
Use Dynamic Capacity to add capacity on an eligible circuit: real-time, scheduled, or utilization-based updates to bandwidth:
Use Control Center to view and manage Lumen® Wavelength and Enhanced Wavelength services. View services on the Topology Viewer map, view details for services, and create requests for new or diverse paths:
You can view an interactive network map to access route and location information:
You Control Center to monitor your Lumen® Voice Complete® service. From inventory and utilization to call records, you can view and download reports to better manage your service.
Service reporting for 8XX, ANI, and Card services:
Depending on your permissions and which products you've purchased, these reporting tools are available under the Monitoring tab: