Lumen help
UC&C services support: Lumen Solutions for Zoom
Lumen Solutions for Zoom allows your business to migrate premises-based communication and collaboration services to the cloud securely, easily, and efficiently—helping you boost productivity, business agility, customer support, and engagement. Instantly access the video-first Zoom cloud platform virtually anywhere with the reliability of Lumen UC&C operational support, network-asset integration, customer-success practice, and account-management support.
Learn more about Lumen Solutions for Zoom
How to update Zoom meeting invites (Migrating to Lumen® SIP Connected Audio)
Lumen Solutions for Zoom demo videos
Support for Lumen Solutions for Zoom
Popular topics:
- Getting started and phone setup
- Resetting your password
- Resolving issue with single sign-on (SSO)
- Managing spam with Zoom Phone
- Changing language settings
- Changing call recordings
- Using call park
- Configuring the Citrix virtual channel allow list policy
- Renewing an MDM server token
Need help by phone? Contact us using the information below:
North America and Asia Pacific
- Online: use Control Center to create a repair ticket. Administrators can now open a ticket online by signing in. Learn how to create a repair ticket
- Phone:
- 888-447-1119, option 2, then 3 (toll-free)
- 303-389-4018, option 2, then 3 (toll)
- 888-447-1119, option 2, then 3 (toll-free)
Europe, Middle East, and Africa
- Online: use Control Center to create a repair ticket. Administrators can now open a ticket online by signing in. Learn how to create a repair ticket
- Phone:
- +44 (0) 800 496 5000 (toll-free)
- +44 (0) 1270 727 126 (toll)
- +44 (0) 800 496 5000 (toll-free)
- Escalations:
- +44 (0) 800 528 0044 (toll-free)
- +44 (0) 1270 727121 (toll)
- +44 (0) 800 528 0044 (toll-free)
- Topics covered on this page:
