Navigation updates: we've redesigned Control Center to replace the tiles with tabs. The tabs take up less space leaving you more room to manage your services without having to scroll past the tiles. We've also replaced the Products & Services tile with two new tabs: the Inventory tab and the Orders tab.
New Control Center dashboard: we've replaced the old dashboard widgets with a brand new dashboard. The new dashboard provides key performance indicators (KPIs) for your services—based on your Control Center permissions. You'll also see a new Network Map widget with your service locations and any open tickets or orders, a calendar of upcoming network maintenance affecting your services, contact information for portal support, and news about Lumen.
Redesigned billing tickets: we've upgraded the billing request forms in Control Center to help you better identify and communicate requests…which helps us process your requests more efficiently. In addition to new forms, you will be able to view and track the status of your requests in Control Center. You will also be able to add comments as well as attachments to requests. You can now change your billing address by creating a billing ticket (formerly by creating an order).
Dynamic Connections: You can now create and configure connections to Google as a cloud service provider.
Encryption Management: We've added a new network card type (also FIPS-compliant) and made adjustments to the portal for managing authenticaion keys and firmware updates. Help content for Encryption Management is also now available without signing in to Control Center.
Quoting: We've added a refresh button to allow you to refresh the View Quotes grid. We also aded the bandwidth and sub-bandwidth to the View Quotes grid, to single quests and child quotes under a bulk quote, to the Excel export file, and for printing.