Lumen help
Lumen® Network Storage support: Overview
Lumen Network Storage can help your organization generate storage in your network as data creation and consumption shifts from core data centers to the cloud and the edge.
Network Storage—Object Tier
Network Storage now has a robust, geo-based object storage service capable of storing any type of digital content. Perfect for data backups, media distribution, and file transfers, the Network Storage—Object Tier is Amazon-S3 compatible and accessible from the Network Storage portal or using API calls.
Object Tier is deployed in a series of "regions" which include data centers for each Lumen Network Storage geography (view a full list of available regions). Object Tier uses "buckets" to hold "objects." Buckets are flat (no hierarchy) and can contain an unlimited number of objects and unlimited amount of storage. Object Tier "users" have an "access key ID" and "secret access key" which act as the user's username and password for accessing storage.
Object Tier is for key-value data. It is a schema-less repository that can store large objects (up to 5 TB) and is perfect for archive data, Microsoft Office documents, and more.
Data stored in an Object Tier region is stored in a highly available, fault-tolerant way. When data is stored, it is written to a data center where it is stored in an industry standard, highly redundant method. Data is also replicated to an additional data center in the same region where it is again stored using the same redundant method. This combination of redundancy and replication yields a robust, always-on Object Tier solution.
Bucket administrators can use the Lumen Network Storage portal to create users, create buckets, and secure buckets. Object users and developers have their choice of numerous best-of-breed tools for interfacing with objects.
No, the Object Tier API for retrieving bucket lists only returns buckets where the tenant is the owner. Users within the tenant can use the Network Storage portal to view buckets across all users within their respective tenant.
Network Storage support
To open a support ticket, do either of the following:
- Click on the help icon at the top-right of the Network Storage portal window to send an email request
- Call the Lumen Support Desk:
- United States: 1-888-638-6771
- Canada: 1-866-296-5335
- EMEA: 0800 496 5000 (UK) / +800 5336 3273 (EU)
- APAC: +65 6768 8099
- United States: 1-888-638-6771
Implementing Network Storage
Once you have configured a Network Storage node, it must connect to the bare metal server. The below articles contain steps and terminal commands necessary to mount the node to the server.
Glossary of terms
Learn more about common terms used with your Network Storage service:
The access method used to establish a connection between an operating system and a storage volume and falls into categories of block, file, and object protocols. Lumen Network Storage access protocols include NFS v3 and CIFS for file access and iSCSI for block access. Object access is via an industry-standard S3-compatible API.
Input/output operation. Within Lumen Network Storage, IOPs are used to meter consumption of performance units measured from the software-defined storage controller. Doesn't include endpoint (server) effective IOPs.
A virtual storage machine (VSM) providing access to purchased storage volumes via iSCSI, CIFS, or NFS for a desired location.
Within Lumen Network Storage, the portal is associated with the Lumen Network Storage service.
Lumen Network Storage provides asynchronous replication of data between storage nodes as configured on a volume basis.
A local, point-in-time copy of a storage volume that resides on the same storage node as the parent storage volume.
A storage node is a software-defined storage array co-located with the workloads that are consuming the service. Each storage node is dedicated to a single customer.
A storage volume refers to the logical container that holds data being stored. Storage volumes provide multi-protocol access to servers.
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