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Whether you're troubleshooting an issue, updating configurations, or monitoring your Lumen service, get the resources you need. Access step-by-step instructions, tools to manage your service, help preparing for a new service, and support contacts to keep your solutions running smoothly.


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Internet On‑Demand

Lumen® Internet On‑Demand enables agile networking with flexible self‑service access to dedicated Internet connectivity on your NaaS Port or at a data center in minutes.

Docs     APIs

Internet On‑Demand

Lumen® Internet On‑Demand enables agile networking with flexible self‑service access to dedicated Internet connectivity on your NaaS Port or at a data center in minutes.

Docs     APIs

IP VPN On‑Demand

With Lumen® IP VPN On‑Demand create real‑time, layer‑3 network connections between IP VPN endpoints and cloud providers such as Amazon, Google, Microsoft, and Oracle.

Docs     APIs

IP VPN On‑Demand

With Lumen® IP VPN On‑Demand create real‑time, layer‑3 network connections between IP VPN endpoints and cloud providers such as Amazon, Google, Microsoft, and Oracle.

Docs     APIs

Ethernet On‑Demand

Use Lumen® Ethernet On‑Demand to provision real‑time, layer‑2 network connections between one of your locations (an Ethernet endpoint device) and partner interconnects, including cloud providers.

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Ethernet On‑Demand

Use Lumen® Ethernet On‑Demand to provision real‑time, layer‑2 network connections between one of your locations (an Ethernet endpoint device) and partner interconnects, including cloud providers.

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NaaS Port

Lumen® NaaS Port provides a flexible and scalable solution to the complexities of managing network resources. Unlock instant access to on-demand connectivity services and integrated security solutions.
 

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NaaS Port

Lumen® NaaS Port provides a flexible and scalable solution to the complexities of managing network resources. Unlock instant access to on-demand connectivity services and integrated security solutions.
 

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Fiber+ Internet

Lumen® Fiber+ Internet provides your business with fast, symmetrical Internet—up to 1 Gbps. Complete turnkey solution includes hardware and ongoing software updates managed by Lumen.
 

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Fiber+ Internet

Lumen® Fiber+ Internet provides your business with fast, symmetrical Internet—up to 1 Gbps. Complete turnkey solution includes hardware and ongoing software updates managed by Lumen.
 

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Networking APIs

Use Lumen Networking APIs to create and manage connections for Lumen® Internet On‑Demand and Lumen® Ethernet On‑Demand. You can also use our Locations API to view status and availability by location.

Explore Networking APIs

Networking APIs

Use Lumen Networking APIs to create and manage connections for Lumen® Internet On‑Demand and Lumen® Ethernet On‑Demand. You can also use our Locations API to view status and availability by location.

Edge Bare Metal

Lumen® Edge Bare Metal allows your to deploy physical, dedicated, on‑demand and pay‑as‑you‑go servers hosted in distributed locations.

 

Docs     APIs

Edge Bare Metal

Lumen® Edge Bare Metal allows your to deploy physical, dedicated, on‑demand and pay‑as‑you‑go servers hosted in distributed locations.

 

Docs     APIs

Network Storage

Lumen® Network Storage can help your organization generate storage in your network as data creation and consumption shifts from core data centers to the cloud and the edge.

 

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Network Storage

Lumen® Network Storage can help your organization generate storage in your network as data creation and consumption shifts from core data centers to the cloud and the edge.

 

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Encrypted Wavelength Service

Lumen® Encrypted Wavelength Service offers a highly scalable network connectivity with in‑flight data encryption and an easy‑to‑use key management tool.
 

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Encrypted Wavelength Service

Lumen® Encrypted Wavelength Service offers a highly scalable network connectivity with in‑flight data encryption and an easy‑to‑use key management tool.
 

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Edge Private Cloud

Lumen® Edge Private Cloud—based on VMware Cloud Foundation™ and Software‑Defined Data Center (SDDC) technology—improves security and enables new levels of control and scalability between multiple clouds and the edge.

 

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Edge Private Cloud

Lumen® Edge Private Cloud—based on VMware Cloud Foundation™ and Software‑Defined Data Center (SDDC) technology—improves security and enables new levels of control and scalability between multiple clouds and the edge.

 

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Enterprise Wireless Access Service

Lumen® Enterprise Wireless Access Service (EWAS) delivers fast, flexible, and fully managed wireless connectivity—ideal for backup, remote, or hard-to-reach locations.
 

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Enterprise Wireless Access Service

Lumen® Enterprise Wireless Access Service (EWAS) delivers fast, flexible, and fully managed wireless connectivity—ideal for backup, remote, or hard-to-reach locations.
 

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Edge Gateway

Lumen® Edge Gateway is a virtualization platform for your premises enabling on‑demand experiences for virtualized network, security, and IT functions.

 

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Edge Gateway

Lumen® Edge Gateway is a virtualization platform for your premises enabling on‑demand experiences for virtualized network, security, and IT functions.

 

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Edge Cloud APIs

Edge Cloud APIs allow you to directly call APIs from your own application instead of having to sign in to a Lumen system or front‑end application to get information or complete actions.

Explore Edge Cloud APIs

Edge Cloud APIs

Edge Cloud APIs allow you to directly call APIs from your own application instead of having to sign in to a Lumen system or front‑end application to get information or complete actions.

Networking APIs

Use Lumen Networking APIs to create and manage connections for Lumen® Internet On‑Demand and Lumen® Ethernet On‑Demand. You can also use our Locations API to view status and availability by location.

Explore Networking APIs

Networking APIs

Use Lumen Networking APIs to create and manage connections for Lumen® Internet On‑Demand and Lumen® Ethernet On‑Demand. You can also use our Locations API to view status and availability by location.

DDoS Hyper

Lumen® DDoS Hyper® offers an automated path to turn up DDoS protections, backed by multiple layers of DDoS mitigation defense, advanced scrubbing center technology, and Black Lotus Labs threat intelligence.
 

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DDoS Hyper

Lumen® DDoS Hyper® offers an automated path to turn up DDoS protections, backed by multiple layers of DDoS mitigation defense, advanced scrubbing center technology, and Black Lotus Labs threat intelligence.
 

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Lumen Defender℠

Lumen Defender℠ powered by Black Lotus Labs® provides automated network threat detection and response capabilities to proactively detect and block evolving threats at the Lumen network edge.

 

Docs     APIs (beta)

Lumen Defender℠

Lumen Defender℠ powered by Black Lotus Labs® provides automated network threat detection and response capabilities to proactively detect and block evolving threats at the Lumen network edge.

 

Docs     APIs (beta)

Lumen SASE with Versa

Lumen® SASE with Versa SD‑WAN delivers secure, high-performance networking and Zero Trust access in one easy-to-manage solution—ideal for modern businesses with remote teams and distributed locations.
 

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Lumen SASE with Versa

Lumen® SASE with Versa SD‑WAN delivers secure, high-performance networking and Zero Trust access in one easy-to-manage solution—ideal for modern businesses with remote teams and distributed locations.
 

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DDoS Mitigation Service

Lumen® DDoS Mitigation Service provides network and application layer protection across multivector and mixed application layer attacks to help minimize downtime and maintain performance of critical assets and applications.

 

Docs     APIs

DDoS Mitigation Service

Lumen® DDoS Mitigation Service provides network and application layer protection across multivector and mixed application layer attacks to help minimize downtime and maintain performance of critical assets and applications.

 

Docs     APIs

Lumen SASE with Fortinet

For organizations struggling to adapt and secure a hybrid workforce comprised of a growing remote workforce, Lumen® SASE with Fortinet offers a scalable, centralized way of securing them.
 

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Lumen SASE with Fortinet

For organizations struggling to adapt and secure a hybrid workforce comprised of a growing remote workforce, Lumen® SASE with Fortinet offers a scalable, centralized way of securing them.
 

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Lumen SD‑WAN with Versa Networks

Lumen® SD‑WAN with Versa Networks provides centralized, cloud management that helps you efficiently manage bandwidth and ensure high‑level performance.

 

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Lumen SD‑WAN with Versa Networks

Lumen® SD‑WAN with Versa Networks provides centralized, cloud management that helps you efficiently manage bandwidth and ensure high‑level performance.

 

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Adaptive Network Security

Lumen® Adaptive Network Security is a managed network‑based security firewall service that streamlines threat management by enabling consistent policy deployment, monitoring, and event management.
 

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Adaptive Network Security

Lumen® Adaptive Network Security is a managed network‑based security firewall service that streamlines threat management by enabling consistent policy deployment, monitoring, and event management.
 

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Lumen SD‑WAN with Cisco Meraki

Lumen® SD‑WAN with Cisco Meraki provides simplified, centralized cloud management for security, networking, and application control.

 

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Lumen SD‑WAN with Cisco Meraki

Lumen® SD‑WAN with Cisco Meraki provides simplified, centralized cloud management for security, networking, and application control.

 

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Adaptive Threat Intelligence

Lumen® Adaptive Threat Intelligence delivers high‑fidelity threat intelligence in near real‑time using our portal or security information event management system (SIEM).
 

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Adaptive Threat Intelligence

Lumen® Adaptive Threat Intelligence delivers high‑fidelity threat intelligence in near real‑time using our portal or security information event management system (SIEM).
 

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Lumen SASE with VMware

Lumen® SASE with VMware is a cloud‑native platform that converges industry‑leading cloud networking and cloud security to deliver flexibility, agility, protection, and scale for enterprises of all sizes.
 

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Lumen SASE with VMware

Lumen® SASE with VMware is a cloud‑native platform that converges industry‑leading cloud networking and cloud security to deliver flexibility, agility, protection, and scale for enterprises of all sizes.
 

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Application Delivery Solutions

Use Lumen® Application Delivery Solutions helps you quickly deploy and optimize secure, scalable web apps at the edge—with full DevOps support.

Docs     Manage service

Application Delivery Solutions

Use Lumen® Application Delivery Solutions helps you quickly deploy and optimize secure, scalable web apps at the edge—with full DevOps support.

Docs     Manage service

Lumen SD‑WAN with Cisco Viptela

Lumen® SD‑WAN with Cisco Viptela helps you build large‑scale networks with full integration of routing, security, centralized policy, and orchestration.

 

Support

Lumen SD‑WAN with Cisco Viptela

Lumen® SD‑WAN with Cisco Viptela helps you build large‑scale networks with full integration of routing, security, centralized policy, and orchestration.

 

Support

Security Log Monitoring

Lumen® Security Log Monitoring continuously correlates your event data with advanced analytics, categorizing and prioritizing them for immediate review.
 

Support

Security Log Monitoring

Lumen® Security Log Monitoring continuously correlates your event data with advanced analytics, categorizing and prioritizing them for immediate review.
 

Support

Network‑based Security

Lumen® Network‑based Security is a managed and monitored security service providing a layer of protection between your network and the internet.

Support     Reports

Network‑based Security

Lumen® Network‑based Security is a managed and monitored security service providing a layer of protection between your network and the internet.

Support     Reports

Security APIs

Access APIs to manage Lumen® DDoS Mitigation Service. Pull in DDoS alert and mitigation details to get information or complete actions.

Explore Security APIs

Security APIs

Access APIs to manage Lumen® DDoS Mitigation Service. Pull in DDoS alert and mitigation details to get information or complete actions.

Voice Complete

Lumen® Voice Complete® is a comprehensive, global solution that enables you to use cloud ready SIP‑based solutions and APIs to maximize performance, enhance reliability and simplify management.

 

Docs     APIs

Voice Complete

Lumen® Voice Complete® is a comprehensive, global solution that enables you to use cloud ready SIP‑based solutions and APIs to maximize performance, enhance reliability and simplify management.

 

Docs     APIs

Hosted VoIP

Lumen® Hosted VoIP provides the ability to be connected virtually anywhere, anytime in any way and delivers an experience your team will love, with the trust and simplicity that other services promise but often fail to deliver.

 

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Hosted VoIP

Lumen® Hosted VoIP provides the ability to be connected virtually anywhere, anytime in any way and delivers an experience your team will love, with the trust and simplicity that other services promise but often fail to deliver.

 

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Lumen Solutions for Zoom

Lumen® Solutions for Zoom migrates premises‑based communication and collaboration services to the cloud, helping you boost productivity, business agility, customer support, and engagement.

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Lumen Solutions for Zoom

Lumen® Solutions for Zoom migrates premises‑based communication and collaboration services to the cloud, helping you boost productivity, business agility, customer support, and engagement.

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SIP Trunking

Lumen® SIP Trunking enables you to use SIP‑based services to improve performance, enhance reliability, and simplify management with no TDM technology replacement.

 

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SIP Trunking

Lumen® SIP Trunking enables you to use SIP‑based services to improve performance, enhance reliability, and simplify management with no TDM technology replacement.

 

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Lumen Solutions for Microsoft Teams

With Lumen® Solutions for Microsoft Teams, you can cost‑effectively collaborate virtually anywhere with cloud‑based video, calling and messaging delivered over the Lumen network.

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Lumen Solutions for Microsoft Teams

With Lumen® Solutions for Microsoft Teams, you can cost‑effectively collaborate virtually anywhere with cloud‑based video, calling and messaging delivered over the Lumen network.

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Cloud Communications

Lumen® Cloud Communications provides a simple migration from premise‑based systems to a fully managed, cloud enabled calling and collaboration platform.

 

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Cloud Communications

Lumen® Cloud Communications provides a simple migration from premise‑based systems to a fully managed, cloud enabled calling and collaboration platform.

 

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Lumen Solutions for Webex

Lumen® Solutions for Webex is an app‑centric, cloud‑based service that provides a complete collaboration suite for teams to create, meet, message, call, whiteboard and share whether they’re together or apart.

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Lumen Solutions for Webex

Lumen® Solutions for Webex is an app‑centric, cloud‑based service that provides a complete collaboration suite for teams to create, meet, message, call, whiteboard and share whether they’re together or apart.

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Lumen Solutions for Zoom for Government

Lumen® Solutions for Zoom for Government gives today’s government organizations tools to achieve their goals while still helping to protect important information.

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Lumen Solutions for Zoom for Government

Lumen® Solutions for Zoom for Government gives today’s government organizations tools to achieve their goals while still helping to protect important information.

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VoIP Enhanced Local Service

Lumen® VoIP Enhanced Local (ELS) is a VoIP-based solution that supports two-way local calling with features like E911, caller ID, CNAM, directory listing, and line information database (LIDB) integration.

 

Docs     APIs

VoIP Enhanced Local Service

Lumen® VoIP Enhanced Local (ELS) is a VoIP-based solution that supports two-way local calling with features like E911, caller ID, CNAM, directory listing, and line information database (LIDB) integration.

 

Docs     APIs

Local Inbound

Lumen® Local Inbound is a geo-independent VoIP solution that supports one-way inbound traffic to Lumen-provided phone numbers, aggregating calls and handing them off to one or more IP endpoints.

 

Docs     APIs

Local Inbound

Lumen® Local Inbound is a geo-independent VoIP solution that supports one-way inbound traffic to Lumen-provided phone numbers, aggregating calls and handing them off to one or more IP endpoints.

 

Docs     APIs

Communications APIs

Seamlessly reserve phone numbers, subscribe phone number, and update directory listing and CNAM (caller display) information.

Explore Communications APIs

Communications APIs

Seamlessly reserve phone numbers, subscribe phone number, and update directory listing and CNAM (caller display) information.

Vyvx® Broadcast Solutions

Lumen® Vyvx® Broadcast Solutions offer a full portfolio of end‑to‑end video transport solutions that run on top of our fiber backbone and global edge network.

 

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Vyvx® Broadcast Solutions

Lumen® Vyvx® Broadcast Solutions offer a full portfolio of end‑to‑end video transport solutions that run on top of our fiber backbone and global edge network.

 

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