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Lumen Solutions for Webex support

Lumen^® Solutions for Webex is an app‑centric, cloud‑based service that provides a complete collaboration suite for teams to create, meet, message, call, whiteboard and share whether they’re together or apart—in one continuous workstream before, during, and after meetings.

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Global number coverage and restrictions

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Support Center Remote Support data sheet
Support Center Remote Support user guide

Support for Lumen Solutions for Webex

Support by phone: 888-447-1119 (303-389-4018)

Global customer care numbers (by region)

Region	Toll-free	Toll	Toll-free restrictions
Argentina	0800.666.0297	011.5984.3237	A minimum is charged for calls from hotels.
Australia	1800.000.571		Some public phone take coin or card/credit card. Coin phones may require coins if privately operated (blue phones only). Amount required: Australian 0,40 cents. Blue phones: owner sets tariff.
Austria	0800.293.379	1.2530.22131	Coin phones require one Euro, but are returned.
Bahamas	1800.389.0348
Bahrain		973.1619.8017
Belguim	0800.11683	2.894.8384
Brazil	0800.891.6671	011.4-949.7387	Might not be available from some payphones.
Bulgaria		2.491.7829
Chile	22.599.4572
China North	10.800.714.0538		Landline and payphones only. Northern region includes provinces of Shandong, Henan, Liaoning, Heilongjiang, Jilin, Hebei, and Shanxi. The major cities are Beijing and Tianjin.
China North & South	400.810.8302
China South	10.800.140.0538		Landline and payphones only. Southern region includes provinces of Jiangshu, Zhejiang, Fujian,Guangdong, Guangxi, Guizhou, Hunan, Hubei, Anhui, Sichuan, Tibat, Xinjiang, Chongquing, Fengkai, Funing, Nanping, Suzhou and Shanghai. The major cities of Southern region are Shanghai, Guangzhou, Shenzhen and Hangzhou.
Colombia	01800.919.8258		No mobile access. Customers can dial from any phone with access to the National Automatic Network, including any residential, commercial or payphones.
Costa Rica	0800.015.0532		No mobile access.
Croatia	0800.222.802
Cyprus	800.96144	22.007.843	A charge may be applicable for calls from hotels, but this is not controlled by authority. Public payphones do not require coin or card.
Czech Republic	800.142791	2.3414.7042	Coin or card are not required for payphone. Public coin and card phone to be recognized by a Cesky Telecom logo.
Denmark	8088.6179	3.2727.7880
Dominican Republic	1888.751.4607	829.956.9719	A charge is applicable for calls from hotels: U.S. $5 - $10 per call. No access from Tricom network.
Ecuador	1.800.01.01.84	001.303.309.9994	Pacifictel landline access only, no mobile.
El Salvador	800.6202	2.113.1738
Estonia		622.5350
Finland	0800.112.305	09.4245.0004
France	0800.912.408	170.950.556

Region	Toll-free	Toll	Toll-free restrictions
Germany	0800.182.5610	069.255.114.496
Greece	0800.16122038605	211.198.0635	OTE Globe landlines only, no mobile.
Guatemala	1800.624.0057
Hong Kong SAR, China	800.968.882	3050.8637
Hungary	0680.015162	1.577.9980	A minimum of 20 HUF is required to make a call from a payphone and will be returned. Card will also be returned not debited.
Iceland	800.8063
India	000800.1006031		Some operators may charge one local call from the local provider. Not available from payphone. Access available from the following networks: Loop Mobile ( formerly BPL ), BSNL - fixed (all regions but Bhopal), Vodafone (formerly Hutch), IDEA/SPICE (all regions but Punjab Spice), MTS India/Shyam (fixed), MTNL - fixed; mobile, Reliance (all regions but Ahmedabad, Bhopal, Bhuneswer, Jaipur, Lucknow, Meerut), TTML & TTSL (fixed & postpaid), Tata DoCoMo, HFCL Infotel/Ping Mobile, S-Tel Mobile, Uninor, Videocon Mobile(formerly Datacom). Access not available from the following networks :BSNL - mobile, TTSL (Prepaid), Etisalat DB Telecom.
Indonesia	001803.0161961
Ireland	1800.514.027	1.526.9741	Accessible from Eircom, O2 and ITG payphones without charges. Accessible through Vodafone,O2 Digiphone, Meteor & H3G mobile networks.
Israel	1800.514.027	3.721.9357	No access from Paltel mobile network.
Italy	800.784.639	0230.410.483	Beside Telecom Italia, not all other domestic carriers give access to Toll Free numbers . Mobile accessible from following mobile networks: Tim, Vodafone, Wind. Telecom Italia public payphones only.
Jamaica	1800.298.6623
Japan	0120.400.307	03.6743.6430
Lativa	8000.834	6601.3031
Lithuania		5.205.5187
Luxembourg	800.23955	2.786.0089	No mobile access. Available from payphones.
Macau SAR, China	0800.339
Malaysia	1800.803.644	037.724.8180	A charge may be applicable for calls from hotels.
Malta		2778.1136
Mexico	001800.514.8258	55.4738.0364	Telmex fixed and payphone lines. Only Telcel mobile.
Monaco	800.93337
Netherlands	0800.022.2031	020.794.6786	No mobile access.
New Zealand	0800.446.209	4909.4582
Norway	800.14197	2396.0034
Pakistan		42.3810.8724
Panama	00800.226.9832	836.6192	Cable and wireless Panama landlines only.
Peru	0800.53002	01.705.7529
Philippines	1800.1110.0668		Only accessible from PLDT-landline phones.
Poland	00800.111.4554	22.295.3693
Portugal	800.819.401

Region	Toll-free	Toll	Toll-free restrictions
Romania		215.291.373
Russia	810.800.2237.1012	495.775.9273	Only accessible from the following cities/areas: Astrakhan, Barnaul, Birobidjan, Blagoveshchensk, Bryansk, Cheboksary, Chelyabinsk, Cherepovets, Chita, Ekaterinburg, Gorno-Altaysk, Irkutsk, Kaluga, Kazan, Kemerovo, Khanty-Mansijsk, Kostroma, Kurgan, Makhachkala (Dagestan), Maykop, Moscow (Rostelecom), Murmansk, Nalchik, Nizhni Novgorod, Novgorod, Novosibirsk, Omsk, Orenburg, Penza, Perm, Petrozavodsk, Pskov, Rostov on Don, Salekhard, Samara, Saransk, St.Petersburg, Stavropol, Syktyvkar, Tomsk, Tver, Ufa (Bashkorkostan Republic), Ulan-Ude, Ulyanovsk, Vladicavkaz, Vladivostok and Primorskiy Area, Volgograd, Vologda, Voronezh, Yakutsk, Yoshkar-Ola, Yuzhno-Sakhalinsk. Only from Rostelecom, Aerocom, Gaztelecom, Global One, RusTelNet, Incom, TCM, Astelit and ASVT networks. access provided only from Rostelecom, Aerocom, Gaztelecom, Global One, RusTelNet, Incom, TCM, Astelit and ASVT networks.
Saint Kitts / Nevis	1800.203.8605		No mobile access.
Singapore	800.101.1387
Slovakia	0800.004266	02.3278.6664
Slovenia		1.888.8176
South Africa	0800.990.925	21.831.1958
South Korea	0030.814.0379	02.3479.8468
Spain	900.951-512	093.545.2849
Sweden	0200.285.580	08.5050.7858	No mobile access.
Switzerland	0800.564.169	043.508.0188
Taiwan	00801.126.564	02.2650.7458	Accessible from all mobile carriers except KG Telecom.
Thailand	001800.156.203.8605		No access from payphones.
United Arab Emirates	8000.3570.2968
United Kingdom	0800-528-0800	+44.207.855.0288
United States	888.447.1119	303.389.4018
Uruguay	00040.190116		Mobile access available from Ancel and Movistar.
Venezuela	0800.100.3090		No mobile access.
Vietnam		8.7305.4232

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Lumen Solutions for Webex support

Learn more about Webex

Support for Lumen Solutions for Webex

Support by phone: 888-447-1119 (303-389-4018)

Global customer care numbers (by region)

A–F

G–P

Q–Z