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Security services support

Managing and monitoring security threats is a resource‑intensive process. Lumen® Security services help your IT team do more with less by automating your network‑integrated security to neutralize threats before they do harm—and before they take up your whole day. To get started, select your service:

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DDoS Hyper

Lumen® DDoS Hyper® offers an automated, digital path to turn up DDoS protections, backed by multiple layers of DDoS mitigation defense, including our extensive and deeply peered global backbone, advanced scrubbing center technology and Black Lotus Labs threat intelligence for reduced latency, enhanced performance and highly scalable mitigation capacity.
 

DDoS Hyper support
 

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DDoS Mitigation and Reporting portal support

DDoS Hyper

Lumen® DDoS Hyper® offers an automated, digital path to turn up DDoS protections, backed by multiple layers of DDoS mitigation defense, including our extensive and deeply peered global backbone, advanced scrubbing center technology and Black Lotus Labs threat intelligence for reduced latency, enhanced performance and highly scalable mitigation capacity.
 

DDoS Hyper support
 

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DDoS Mitigation and Reporting portal support

Lumen Defender℠

Lumen Defender℠ powered by Black Lotus Labs® is your shield against internet‑based threats, adding a new layer of defense to protect your infrastructure. Lumen Defender℠ provides automated network threat detection and response capabilities to proactively detect and block evolving threats at the Lumen network edge.

 

Lumen Defender℠ support

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Lumen Defender℠

Lumen Defender℠ powered by Black Lotus Labs® is your shield against internet‑based threats, adding a new layer of defense to protect your infrastructure. Lumen Defender℠ provides automated network threat detection and response capabilities to proactively detect and block evolving threats at the Lumen network edge.

 

Lumen Defender℠ support

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Lumen SASE with Versa

Lumen® SASE with Versa SD‑WAN is a turnkey, centralized cloud managementplatformthat helps better protect fromever‑changing vulnerabilities, increase application control, and improve networking performance, resource and bandwidth efficiency for multi‑site deployments.
 

Lumen SASE with Versa support

SASE Manager support

Get ready for SASE Solutions

Lumen SASE with Versa

Lumen® SASE with Versa SD‑WAN is a turnkey, centralized cloud managementplatformthat helps better protect fromever‑changing vulnerabilities, increase application control, and improve networking performance, resource and bandwidth efficiency for multi‑site deployments.
 

Lumen SASE with Versa support

SASE Manager support

Get ready for SASE Solutions

DDoS Mitigation Service

Lumen® DDoS Mitigation Service provides network and application layer protection across multivector and mixed application layer attacks to help minimize downtime and maintain performance of critical web‑facing assets and applications.


DDOS Mitigation and Reporting portal support

DDoS Mitigation Service

Lumen® DDoS Mitigation Service provides network and application layer protection across multivector and mixed application layer attacks to help minimize downtime and maintain performance of critical web‑facing assets and applications.


DDOS Mitigation and Reporting portal support

Lumen SASE with Fortinet

For organizations struggling to adapt and secure a hybrid workforce comprised of a growing remote workforce, Lumen® SASE with Fortinet offers a scalable, centralized way of securing them. Rather than an isolated, cloud‑only approach, Fortinet offers SASE services as an extension of the Fortinet Security Fabric to extend and leverage the power of FortiOS—the common operating system that ties the entire portfolio of Fortinet security solutions—everywhere. Fortinet’s security‑driven networking strategy tightly integrates an organization’s network infrastructure and security architecture.
 

Lumen SASE with Fortinet support

SASE Manager support

Get ready for SASE Solutions

Lumen SASE with Fortinet

For organizations struggling to adapt and secure a hybrid workforce comprised of a growing remote workforce, Lumen® SASE with Fortinet offers a scalable, centralized way of securing them. Rather than an isolated, cloud‑only approach, Fortinet offers SASE services as an extension of the Fortinet Security Fabric to extend and leverage the power of FortiOS—the common operating system that ties the entire portfolio of Fortinet security solutions—everywhere. Fortinet’s security‑driven networking strategy tightly integrates an organization’s network infrastructure and security architecture.
 

Lumen SASE with Fortinet support

SASE Manager support

Get ready for SASE Solutions

Lumen SD‑WAN with Versa Networks

Lumen® SD‑WAN with Versa Networks is designed to improve resource usage for multi‑site deployments. Versa provides centralized, cloud management that helps you efficiently manage bandwidth and ensure high‑level performance for your critical applications.


Lumen SD‑WAN with Versa Networks support

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Lumen SD‑WAN with Versa Networks

Lumen® SD‑WAN with Versa Networks is designed to improve resource usage for multi‑site deployments. Versa provides centralized, cloud management that helps you efficiently manage bandwidth and ensure high‑level performance for your critical applications.


Lumen SD‑WAN with Versa Networks support

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Adaptive Network Security

Lumen® Adaptive Network Security is a managed network‑based security firewall service delivered from the cloud that streamlines threat management by enabling consistent policy deployment, monitoring, and event management across hybrid security environments.
 

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Security Solutions portal support

Download user guides:
 

Adaptive Network Security

Lumen® Adaptive Network Security is a managed network‑based security firewall service delivered from the cloud that streamlines threat management by enabling consistent policy deployment, monitoring, and event management across hybrid security environments.
 

Manage your service

Security Solutions portal support

Download user guides:
 

Lumen SD‑WAN with Cisco Meraki

Lumen® SD‑WAN with Cisco Meraki provides simplified, centralized cloud management for security, networking, and application control. Built‑in capabilities reduce operational costs and improve resource use, so you can use bandwidth more efficiently and help ensure the highest performance for critical applications.

 

Lumen SD‑WAN with Cisco Meraki support

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Lumen SD‑WAN with Cisco Meraki

Lumen® SD‑WAN with Cisco Meraki provides simplified, centralized cloud management for security, networking, and application control. Built‑in capabilities reduce operational costs and improve resource use, so you can use bandwidth more efficiently and help ensure the highest performance for critical applications.

 

Lumen SD‑WAN with Cisco Meraki support

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Adaptive Threat Intelligence

Lumen® Adaptive Threat Intelligence delivers high‑fidelity threat intelligence in near real‑time using our portal or security information event management system (SIEM) to reduce in‑house workloads and speed response. We manage threat correlation for our customers, saving precious time and unneeded expense, so you can focus internal security staff on addressing the threats specific to your business.
 

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Security Solutions portal support

 

Adaptive Threat Intelligence

Lumen® Adaptive Threat Intelligence delivers high‑fidelity threat intelligence in near real‑time using our portal or security information event management system (SIEM) to reduce in‑house workloads and speed response. We manage threat correlation for our customers, saving precious time and unneeded expense, so you can focus internal security staff on addressing the threats specific to your business.
 

Manage your service
 

Security Solutions portal support

 

Lumen SASE with VMware

Lumen® SASE with VMware is a cloud‑native platform that converges industry‑leading cloud networking and cloud security to deliver flexibility, agility, protection, and scale for enterprises of all sizes. The uniqueness of the VMware approach is in its SASE points of presence (PoPs), which are strategically distributed around the world and serve as an on‑ramp to SaaS and other cloud services. The global footprint of VMware SASE PoP™ delivers cloud‑based networking and security services that easily scale your SASE needs.
 

Lumen SASE with VMware support

SASE Manager support

Get ready for SASE Solutions

Lumen SASE with VMware

Lumen® SASE with VMware is a cloud‑native platform that converges industry‑leading cloud networking and cloud security to deliver flexibility, agility, protection, and scale for enterprises of all sizes. The uniqueness of the VMware approach is in its SASE points of presence (PoPs), which are strategically distributed around the world and serve as an on‑ramp to SaaS and other cloud services. The global footprint of VMware SASE PoP™ delivers cloud‑based networking and security services that easily scale your SASE needs.
 

Lumen SASE with VMware support

SASE Manager support

Get ready for SASE Solutions

Application Delivery Solutions

Using Lumen® Application Delivery Solutions, engineers gain complete, code‑level control over edge workload configuration, testing, and global deployment. Lumen Application Delivery Solutions enables developers to run workloads where they define the edge with DevOps‑friendly metrics, logs, and alerting for ongoing troubleshooting and tuning of edge modules.

Application Delivery Solutions support

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Application Delivery Solutions

Using Lumen® Application Delivery Solutions, engineers gain complete, code‑level control over edge workload configuration, testing, and global deployment. Lumen Application Delivery Solutions enables developers to run workloads where they define the edge with DevOps‑friendly metrics, logs, and alerting for ongoing troubleshooting and tuning of edge modules.

Application Delivery Solutions support

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Lumen SD‑WAN with Cisco Viptela

Lumen® SD‑WAN with Cisco Viptela provides advanced routing, segmentation, and security capabilities for interconnecting complex enterprise networks. Its cloud‑based network management, orchestration, and overlay technologies make it easy to deploy and manage next‑generation WAN architectures. Lumen SD‑WAN with Cisco Viptela delivers secure, end‑to‑end network virtualization. Use this solution to build large‑scale networks with full integration of routing, security, centralized policy, and orchestration.


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Lumen SD‑WAN with Cisco Viptela

Lumen® SD‑WAN with Cisco Viptela provides advanced routing, segmentation, and security capabilities for interconnecting complex enterprise networks. Its cloud‑based network management, orchestration, and overlay technologies make it easy to deploy and manage next‑generation WAN architectures. Lumen SD‑WAN with Cisco Viptela delivers secure, end‑to‑end network virtualization. Use this solution to build large‑scale networks with full integration of routing, security, centralized policy, and orchestration.


Need help? Contact us

Security Log Monitoring

Lumen® Security Log Monitoring continuously correlates your event data with advanced analytics, categorizing and prioritizing them for immediate review. We help you to get to the important leads and events faster for deeper analysis, reducing your time to response by escalating high severity findings to your IT professionals. We empower your enterprise with Emergency Response services that can be leveraged in a pay‑as‑you‑go model.
 

Need help? Contact us


Manage your service

Security Log Monitoring

Lumen® Security Log Monitoring continuously correlates your event data with advanced analytics, categorizing and prioritizing them for immediate review. We help you to get to the important leads and events faster for deeper analysis, reducing your time to response by escalating high severity findings to your IT professionals. We empower your enterprise with Emergency Response services that can be leveraged in a pay‑as‑you‑go model.
 

Need help? Contact us


Manage your service

Network‑based Security

Lumen® Network‑based Security is a managed and monitored security service providing a layer of protection between your network and the internet. With next‑gen firewall, IPS, content filtering features, management, and reporting portals.

Network‑based Security support

Network‑based Security reports

Network‑based Security

Lumen® Network‑based Security is a managed and monitored security service providing a layer of protection between your network and the internet. With next‑gen firewall, IPS, content filtering features, management, and reporting portals.

Network‑based Security support

Network‑based Security reports

Security APIs

Access APIs to manage Lumen® DDoS Mitigation Service. Pull in DDoS alert and mitigation details without using Lumen systems to get information or complete actions.

Explore Security APIs

Security APIs

Access APIs to manage Lumen® DDoS Mitigation Service. Pull in DDoS alert and mitigation details without using Lumen systems to get information or complete actions.

Security support contacts

Portal Support Center: for issues accessing your Security features—such as reports, list of services, or the Lumen Security Solutions portal—including security signin, usernames/passwords, or security tokens (using two-factor authentication).

 

Security Operations Center (SOC): for issues with Security Services or the Security Solutions portal—such as questions about usability or event data.